Softment

Softment Gig

AI Voice Call Automation (Vapi / Twilio)

Ship an AI voice agent that can handle calls, take safe actions, and transfer to humans cleanly.

Clear call flows for real intentsSafe actions (calendar/CRM/tickets)Warm transfer + summary handoffLatency tuning and reliability basicsLaunch checklist + handoff docs

Top Rated on Fiverr • Upwork

Softment Gig

AI Voice Call Automation (Vapi / Twilio)

Ship an AI voice agent that can handle calls, take safe actions, and transfer to humans cleanly.

Clear call flows for real intentsSafe actions (calendar/CRM/tickets)Warm transfer + summary handoffLatency tuning and reliability basics

Best for: scheduling • support triage • lead qualification • after-hours calls

From $300

Includes: source code + handoff notes + Performance checks

Description

AI Voice Call Automation (Vapi / Twilio) (Production-ready)

Automate inbound call handling for support, scheduling, lead qualification, and routing. We build voice agents with clear intent flows, safe tool usage, and warm transfer patterns—plus integration hooks for CRM, calendars, and ticketing.

Low-latency STT/TTSIntent-based call flowsWarm transfer + handoffCRM/calendar actionsSafety + logging basics

Basic

Single call flow prototype

Standard

Inbound agent + actions + handoff

Premium

Multi-intent voice automation + hardening

Typical delivery: Basic 2-3 days • Standard 7-10 days • Premium 2-4 weeks | Top Rated on Fiverr & Upwork

What you get

  • 1 call flow prototype
  • STT/TTS wiring (provider-based)
  • Basic transcript + summary output
  • Inbound voice agent (2-3 intents)
  • Scheduling/CRM action wiring
  • Warm transfer/handoff flow
  • Basic analytics hooks
  • Multi-intent voice agent

What we need from you

  • Call intents and scripts/examples
  • Telephony provider (Twilio/Vapi/etc.)
  • Compliance and recording policy
  • Integrations list (calendar/CRM/ticketing)
Start this project

Packages

Choose the scope that fits

Basic

$300

Timeline: 2-3 days

  • 1 call flow prototype
  • STT/TTS wiring (provider-based)
  • Basic transcript + summary output
Buy nowTalk to us

Standard

$900

Timeline: 7-10 days

  • Inbound voice agent (2-3 intents)
  • Scheduling/CRM action wiring
  • Warm transfer/handoff flow
  • Basic analytics hooks
Buy nowTalk to us

Premium

$1,800

Timeline: 2-4 weeks

  • Multi-intent voice agent
  • Tool allowlists + safety checks
  • Latency + reliability tuning
  • Launch checklist + handoff docs
Buy nowTalk to us

Explore

Plan your next step

If you need more than a fixed-scope package, these pages help you choose the right approach and scope a safe rollout.

Service: Voice agent development

Voice flows, actions, warm transfer, and launch checklists.

Open

Use case: Voice AI for calls

Scheduling, triage, and transcript/summary handoff workflows.

Open

Compare: Voice agent vs chatbot

Pick the right interface for your workflow and users.

Open

FAQ

Common questions before you buy

Can the voice agent transfer to a human?

Yes. Standard and Premium include warm transfer patterns with transcript/summary handoff.

Do you support outbound calls?

We can scope outbound flows where allowed. Compliance and opt-out requirements depend on your region and policies.

What happens after I place an order?

We review your scope, confirm deliverables, and send kickoff details within 24 hours.

Can I upgrade from Basic to Standard or Premium later?

Yes. You can start with any tier and upgrade when scope expands.

Do you provide source code and handover notes?

Yes. Every package includes source delivery and practical handover context.

How do revisions work?

Revisions are handled within the defined package scope. Out-of-scope requests are quoted separately.

Can you sign an NDA before kickoff?

Yes. We can work under a mutual NDA before project details are shared.

Do you support ongoing maintenance after delivery?

Yes. We can continue with maintenance, enhancements, and support after handoff.

Do package prices include third-party service costs?

No. Any external platform fees are billed directly by those providers.

Can this package be customised for my requirements?

Yes. If your scope is larger, use Talk to us and we will provide a custom estimate.

Need custom scope?

Talk to us before checkout

If your scope is larger than a package, we'll map a custom estimate and timeline.

Talk to us
    AI Voice Call Automation (Vapi / Twilio) | Softment | Softment