Help & Support

Please include: 1) Steps to reproduce the issue, 2) Expected vs actual behavior, 3) Screenshots or screen recordings, 4) Device/browser information, 5) Any error messages displayed. The more detail you provide, the faster we can resolve the issue.

You can request a quote through our Estimate page, use our AI Studio estimator for instant ballpark figures, or email us directly at support@softment.com with your project details. We'll schedule a discovery call to understand your requirements.

If confidentiality terms are needed, identify that in the initial inquiry. The exact NDA, parties, and signing sequence must be mutually reviewed before sensitive material is shared.

We specialize in Flutter, React Native, Next.js, React, Node.js, TypeScript, AWS, Firebase, Supabase, PostgreSQL, and AI/ML integrations (OpenAI, Anthropic, RAG systems). We also offer Web3 development including smart contracts and dApps.

Support can be scoped after delivery or for an existing system. Coverage, included work, availability, monitoring, response expectations, and commercial terms are defined in the signed support proposal.

Live-overlap hours, meeting windows, escalation contacts, and any extended coverage are agreed for each engagement. Registered entities do not by themselves imply staffed offices or support teams in those jurisdictions.

Use a least-privilege, time-bounded collaborator account, temporary deploy credentials, or an approved secure transfer method. Any additional security agreement must be reviewed and mutually executed in writing.