Softment Gig
AI Knowledge Base for Teams
Ship a knowledge base assistant grounded in your docs, with citations and clean maintenance patterns.
Top Rated on Fiverr • Upwork
Softment Gig
AI Knowledge Base for Teams
Ship a knowledge base assistant grounded in your docs, with citations and clean maintenance patterns.
Best for: internal support • onboarding • ops docs • product knowledge
Includes: source code + handoff notes + Performance checks
Description
AI Knowledge Base for Teams (Production-ready)
Build a team knowledge base that answers questions using your real docs—not generic model output. We implement ingestion, retrieval, citations, and access control patterns so the assistant stays accurate and maintainable as content evolves.
Basic
Single-source knowledge base
Standard
Multi-source + citations + quality
Premium
Enterprise-ready KB + workflows
What you get
- Single-source doc ingestion (starter)
- Basic RAG chat flow
- Web UI embed or simple chat UI
- Multi-source ingestion (2-3 sources)
- Citations + safer answer patterns
- Basic eval set + quality checks
- Escalation/fallback behavior
- Enterprise KB patterns (freshness + roles)
What we need from you
- Docs/sources list + samples
- Access model (teams/roles)
- Answer style + escalation rules
- Target UI (web, Slack, internal portal)
Packages
Choose the scope that fits
Basic
$300
Timeline: 2-3 days
- Single-source doc ingestion (starter)
- Basic RAG chat flow
- Web UI embed or simple chat UI
Standard
$900
Timeline: 7-10 days
- Multi-source ingestion (2-3 sources)
- Citations + safer answer patterns
- Basic eval set + quality checks
- Escalation/fallback behavior
Premium
$1,800
Timeline: 2-4 weeks
- Enterprise KB patterns (freshness + roles)
- Analytics hooks + feedback loop
- Monitoring + runbook + post-launch notes
- Scaling and roadmap guidance
Explore
Plan your next step
If you need more than a fixed-scope package, these pages help you choose the right approach and scope a safe rollout.
FAQ
Common questions before you buy
Can this work with Notion/Google Drive/Confluence?
Yes. We can scope ingestion based on your sources and access constraints (Standard/Premium are best for multi-source).
Will it cite sources?
Yes. Standard and Premium include citation-ready answers with source linking patterns.
What happens after I place an order?
We review your scope, confirm deliverables, and send kickoff details within 24 hours.
Can I upgrade from Basic to Standard or Premium later?
Yes. You can start with any tier and upgrade when scope expands.
Do you provide source code and handover notes?
Yes. Every package includes source delivery and practical handover context.
How do revisions work?
Revisions are handled within the defined package scope. Out-of-scope requests are quoted separately.
Can you sign an NDA before kickoff?
Yes. We can work under a mutual NDA before project details are shared.
Do you support ongoing maintenance after delivery?
Yes. We can continue with maintenance, enhancements, and support after handoff.
Do package prices include third-party service costs?
No. Any external platform fees are billed directly by those providers.
Can this package be customised for my requirements?
Yes. If your scope is larger, use Talk to us and we will provide a custom estimate.
Need custom scope?
Talk to us before checkout
If your scope is larger than a package, we'll map a custom estimate and timeline.