Softment
AIRAG assistants, enterprise search, knowledge systems

Technology

Hybrid Search

Hybrid Search implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for Canada teams with North America overlap.

Best For

Ideal use cases

Teams improving recall for messy real-world queries

Products mixing exact terms with semantic meaning

Systems needing filters, versioning, and access boundaries

What We Build

Projects we deliver

Hybrid retrieval pipelines with tuned weighting

Metadata filtering and access-safe retrieval patterns

Debug tooling to inspect retrieved context and scores

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
BM25/keyword search
Vector database retrieval
Query expansion and weighting
Eval-driven tuning loops

Use Cases

Recommended use cases

Support knowledge search

Internal policy assistants

Product documentation copilots

Delivery

How we deliver

Hybrid retrieval is tuned against a query set, not guesswork.

We design for latency with caching and candidate limits.

Debug tooling helps teams understand why retrieval succeeded or failed.

FAQ

Frequently asked questions

Not always, but hybrid often improves recall significantly when queries mix exact identifiers and natural language.

Often yes—better context selection reduces wrong answers caused by irrelevant retrieval.

Yes. We can add hybrid retrieval and filters on top of your current ingestion and vector store.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Get a clear plan for Canada teams—scope, timeline, and next steps. CAD-based engagements.

Reply within 2 hours. No-pressure consultation.