Technology
RAG Systems
Build RAG systems that stay accurate—retrieval, grounding, citations, and evaluation designed for real user questions and safe iteration.
Best For
Ideal use cases
Chatbots needing company-specific knowledge
Question-answering systems
Applications requiring factual accuracy
Knowledge bases with AI search
Customer support automation
What We Build
Projects we deliver
Knowledge base chatbots
Document Q&A systems
Customer support assistants
Internal knowledge search
Research assistants
Educational platforms
Legal document analysis
Technical documentation assistants
Ecosystem
Compatible tools & integrations
Seamless Integrations
Works with your existing stack
Use Cases
Recommended use cases
Customer support chatbots with product knowledge
Internal knowledge bases with AI search
Educational platforms with Q&A
Research tools analyzing documents
Applications needing accurate, sourced responses
Delivery
How we deliver
We design RAG systems with proper document chunking and indexing
Implement retrieval strategies balancing relevance and diversity
Use prompt engineering to incorporate retrieved context
Set up evaluation metrics and monitoring
Implement feedback loops for continuous improvement
FAQ
Frequently asked questions
RAG systems retrieve relevant documents and use them as context for language models. This provides factual, up-to-date information and reduces hallucinations compared to models relying only on training data.
We can use PDFs, Word documents, Markdown files, web pages, and other text formats. We parse and chunk documents appropriately, and can handle structured data like databases or APIs.
We evaluate RAG systems using metrics like retrieval accuracy, answer relevance, and user feedback. We test with sample queries, monitor response quality, and iterate based on results.
AI
Add AI on top of this stack
Two common AI services that pair well with this technology, plus a fixed-scope gig to start quickly.
Regional
Delivery considerations for your region
Compliance & Data (Canada)
For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.
We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.
- SOC 2 / ISO-friendly patterns (no certification claims)
- Least-privilege access and secure session handling
- Retention/deletion and export flows where required
- PII-safe logging + access boundary documentation
- NDA and vendor onboarding docs on request
Timezone & Collaboration (North America)
We work with Canadian teams with North America overlap and meeting windows that fit your schedule.
Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.
- North America overlap and responsive communication
- Async-first updates with written scope decisions
- Weekly milestone demos and progress checkpoints
- Clear escalation path for blockers
- Tight change control with clear sign-offs
Engagement & Procurement (Canada)
We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.
We can invoice in CAD for CAD-based engagements where required.
- CAD-based engagements and invoicing options
- Milestone-based billing and scope sign-offs
- Time-and-materials for evolving requirements
- Vendor onboarding pack on request
- Optional paid discovery to de-risk delivery
Security & Quality (North America)
We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.
Performance budgets and release discipline help maintain stability as the product scales.
- CI-friendly testing: unit + integration + smoke tests
- Performance budgets + bundle checks
- Structured release notes + rollback-safe deployments
- Security checklist for auth, roles, and data flows
- Observability hooks (logs + error tracking) ready for production
Want to scope this properly?
Need RAG implementation services? Share your docs and workflows and we’ll propose next steps and milestones. CAD-based engagements.
Reply within 2 hours. No-pressure consultation.