Softment

AI

AI engineering pages

Pillars, use cases, and industry landing pages focused on real workflows: agents, RAG, automation, and document intelligence.

FocusAgents + RAG + Automation
DeliveryPilot-first approach
HandoffSource + docs

AI pillar pages

High-intent overview pages for planning and scoping AI delivery.

AI use cases

Buyer-intent pages for common AI workflows teams want to automate.

Standard

AI delivery standard

Quality and safety practices we ship with AI builds so the system stays measurable, maintainable, and production-ready.

Logging + tracing

Conversation and tool traces with request IDs, error visibility, and debug-friendly runbooks.

Guardrails + safety

Tool allowlists, PII-safe patterns, refusal behavior, and escalation routes for edge cases.

Evals + regression tests

Golden queries, scorecards, and regression checks so quality improves over time instead of drifting.

Cost + latency controls

Caching, prompt discipline, retrieval tuning, and routing so your app stays fast and predictable at scale.

Documentation + handoff

Architecture notes, environment setup, and next-step roadmap so your team can iterate safely after launch.

Security-first integration

Secrets isolation, role-based access, audit-friendly actions, and minimal data retention by design.