Softment
AIRAG workflows, tool-calling assistants, AI pipelines

Technology

LangChain

LangChain implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United Kingdom teams with UK/EU overlap (GMT/BST-friendly).

Best For

Ideal use cases

Teams building multi-step LLM workflows

Products orchestrating retrieval + generation logic

Applications integrating tools with AI assistants

What We Build

Projects we deliver

Composable LLM chains and agent workflows

RAG orchestration with retrieval control

Tool-enabled assistant execution pipelines

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
LangChain chains/agents
Vector database integrations
Prompt templates and memory patterns
Tracing and evaluation tooling

Use Cases

Recommended use cases

Knowledge assistants and copilots

Document-grounded enterprise chat

AI workflow automation systems

Delivery

How we deliver

Workflow architecture is designed for observability and testability.

Fallback behavior and guardrails are integrated for reliability.

Prompt and retrieval configurations are versioned and documented.

FAQ

Frequently asked questions

Not always. We use LangChain when orchestration complexity justifies it; simpler workflows may not need it.

Yes. It supports model-provider abstraction and multi-provider workflows.

We add tracing, logs, and evaluation metrics for quality and performance monitoring.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Get a clear plan for United Kingdom teams—scope, timeline, and next steps. GBP-based engagements.

Reply within 2 hours. No-pressure consultation.