Technology
RAG Systems
Build RAG systems that stay accurate—retrieval, grounding, citations, and evaluation designed for real user questions and safe iteration.
Best For
Ideal use cases
Chatbots needing company-specific knowledge
Question-answering systems
Applications requiring factual accuracy
Knowledge bases with AI search
Customer support automation
What We Build
Projects we deliver
Knowledge base chatbots
Document Q&A systems
Customer support assistants
Internal knowledge search
Research assistants
Educational platforms
Legal document analysis
Technical documentation assistants
Ecosystem
Compatible tools & integrations
Seamless Integrations
Works with your existing stack
Use Cases
Recommended use cases
Customer support chatbots with product knowledge
Internal knowledge bases with AI search
Educational platforms with Q&A
Research tools analyzing documents
Applications needing accurate, sourced responses
Delivery
How we deliver
We design RAG systems with proper document chunking and indexing
Implement retrieval strategies balancing relevance and diversity
Use prompt engineering to incorporate retrieved context
Set up evaluation metrics and monitoring
Implement feedback loops for continuous improvement
FAQ
Frequently asked questions
RAG systems retrieve relevant documents and use them as context for language models. This provides factual, up-to-date information and reduces hallucinations compared to models relying only on training data.
We can use PDFs, Word documents, Markdown files, web pages, and other text formats. We parse and chunk documents appropriately, and can handle structured data like databases or APIs.
We evaluate RAG systems using metrics like retrieval accuracy, answer relevance, and user feedback. We test with sample queries, monitor response quality, and iterate based on results.
AI
Add AI on top of this stack
Two common AI services that pair well with this technology, plus a fixed-scope gig to start quickly.
Regional
Delivery considerations for your region
Compliance & Data (UK/EU)
For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.
We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.
- GDPR-first patterns (minimise, restrict, document)
- DPA template available on request
- Retention/deletion and export flows where required
- Least-privilege access and secure session handling
- PII-safe logging + secure-by-default configuration
- NDA available for early-stage discussions
Timezone & Collaboration (UK/EU)
We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.
We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.
- UK/EU overlap with GMT/BST windows
- Async-first delivery with documented scope
- Weekly milestones and structured demos
- Clear escalation path for blockers
- Tight change control with clear sign-offs
Engagement & Procurement (UK)
We support typical UK procurement flows with clear scopes, change control, and invoice cadence.
If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.
- GBP-based engagements and invoicing options
- Discovery-first option to reduce delivery risk
- Milestone-based billing when appropriate
- Transparent change control and sign-offs
- Vendor onboarding pack on request
Security & Quality (UK/EU)
We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.
Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.
- CI-friendly testing: unit + integration + smoke tests
- Performance budgets + bundle checks (Core Web Vitals-minded)
- Structured release notes and rollback-safe deployments
- Security checklist for auth, roles, and data flows
- Observability hooks (logs + error tracking) ready for production
Want to scope this properly?
Need RAG implementation services? Share your docs and workflows and we’ll propose next steps and milestones. GBP-based engagements.
Reply within 2 hours. No-pressure consultation.