Softment

Web Development

Marketplace Development Services

We build multi-vendor marketplace products with robust supply-demand workflows, trust and safety controls, and transaction-ready architecture. The focus is reliable operations from pilot to scale. Delivery aligned to United Kingdom teams (GBP).

Timeline6-12 weeks
Starting at$1.9k

Benefits

What you get

Vendor and buyer onboarding workflows

Catalog, listings, and discovery experiences

Commission, payouts, and settlement-ready logic

Dispute, moderation, and trust tooling

Admin controls for approvals and operations

Scalable architecture for multi-party transactions

Features

What we deliver

Two-Sided Onboarding

Create distinct onboarding, profile, and verification flows for buyers, sellers, and admin teams.

Listing and Matching Engine

Support searchable listings, filters, ranking logic, and matching workflows tailored to your marketplace model.

Transaction and Commission Flows

Implement order lifecycle, fee calculations, commissions, and payout-ready records for financial clarity.

Trust, Safety, and Moderation

Build flags, review systems, moderation queues, and dispute handling to protect marketplace quality.

Operational Admin Dashboard

Give ops teams controls for approvals, compliance checks, analytics, and escalation workflows.

Marketplace Analytics

Track liquidity, conversion, retention, and transaction performance to guide growth decisions.

Process

How we work

1
4-6 days

Marketplace Model Design

Define supply-demand flows, transaction rules, and trust operations.

2
6-9 days

UX and Platform Foundation

Set up listing, profile, and transaction architecture with role boundaries.

3
5-10 weeks

Core Build Sprints

Implement onboarding, discovery, checkout, and admin operations modules.

4
5-7 days

Launch and Ops Readiness

Deploy with monitoring, reconciliation checks, and growth analytics.

Tech Stack

Technologies we use

Core

Next.jsReactNode.jsTypeScript

Tools

PostgreSQLStripe ConnectRedisSearch APIs

Services

Queue WorkersS3 / Object StorageGA4 / Product AnalyticsAWS / GCP

Use Cases

Who this is for

Services Marketplace

Build booking, quoting, and fulfilment workflows for service provider ecosystems.

B2B Procurement Marketplace

Support supplier onboarding, RFQ flows, and transaction controls for business purchasing.

Vertical Marketplaces

Launch niche marketplaces in logistics, healthcare, agritech, education, or local commerce.

Existing Marketplace Scale-up

Improve architecture, operations tooling, and reliability for growing transaction volumes.

FAQ

Frequently asked questions

Yes. Marketplace delivery includes distinct role flows for buyers, sellers, and operations teams.

Yes. We implement fee and payout-ready transaction logic with clear records for reconciliation.

Yes. We can include moderation queues, reporting tools, and dispute management based on your model.

We design listing structures, filters, and ranking logic to improve discovery quality and conversion.

Yes. We often launch vertical MVP scope first, then expand categories and operations features.

Yes. We provide support for scaling, operations automation, and reliability improvements.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want help with marketplace development?

Book a service call with United Kingdom timezone overlap (UK/EU overlap (GMT/BST-friendly)). GBP-based engagements.

Reply within 2 hours. No-pressure consultation.