Softment

Backend & Cloud

API Development Services

We design and build reliable APIs for product workflows, integrations, and internal systems. From schema design to deployment, we focus on clarity, performance, and long-term maintainability. Delivery aligned to United Kingdom teams (PRO).

First step1–2 week opportunity sprint
Entry engagement$3k–$5k USD

Benefits

What you get

Well-defined API contracts and versioning strategy

Secure auth, roles, and permission boundaries

Database schema aligned to business workflows

Validation, error handling, and observability standards

Integration-ready endpoints and webhooks

Performance tuning for production workloads

Features

What we deliver

API Contract Design

Define resource models, endpoint conventions, and versioning plans that stay stable across product iterations.

Auth and Access Control

Implement JWT/session strategies, role permissions, and policy controls for secure API usage.

Data Modeling and Persistence

Design relational and document data structures that support reporting, scale, and product flexibility.

Validation and Error Standards

Apply request validation, error taxonomy, and retry-safe patterns for predictable consumer behavior.

Webhooks and External Integrations

Build signed webhook consumers/producers and integration layers for third-party systems.

Monitoring and Reliability

Add logging, tracing, and performance instrumentation to reduce incidents and speed up debugging.

Process

How we work

1
2-4 days

API Discovery

Clarify data entities, endpoint scope, auth model, and integration needs.

2
3-5 days

Contract and Schema Design

Define API specs, validation rules, and persistence model.

3
2-5 weeks

Implementation and Testing

Build endpoints, integrations, and automated tests across key flows.

4
2-3 days

Deployment and Monitoring

Release with observability, docs, and handoff for ongoing operations.

Tech Stack

Technologies we use

Core

Node.jsTypeScriptPostgreSQLPrisma / Drizzle

Tools

RedisExpress / Fastify / NestJSFirebase / SupabaseOpenAPI

Services

JWT / OAuthQueue WorkersSentry / DatadogAWS / GCP

Use Cases

Who this is for

Product Backend APIs

Build core APIs powering mobile/web products with clear contracts and dependable performance.

Third-Party Integration Layer

Create unified API gateways for payments, CRM, ERP, and workflow automation systems.

Legacy API Modernisation

Refactor unstable APIs into maintainable modules with versioning and safer deployments.

Internal Platform APIs

Power internal tools and dashboards with secure, role-based endpoint architecture.

FAQ

Frequently asked questions

Yes. We design and implement REST or GraphQL based on product and team requirements.

Yes. We implement authentication, authorization, and policy controls to match your access model.

Yes. We provide practical API documentation and endpoint conventions for internal and external consumers.

Yes. We support payments, CRM, communications, and custom external API integrations.

We optimize query paths, caching, and asynchronous workloads for consistent production performance.

Yes. We can extend, refactor, or stabilize existing backend services with phased rollout plans.

Regional

Delivery considerations for your region

Data and risk discovery (United Kingdom)

Privacy, security, residency, and regulatory requirements differ by workflow. We document the applicable data flows, roles, retention needs, and control owners before recommending an architecture.

The resulting proposal lists the controls and evidence that are actually in scope. It is not a generic compliance, certification, or legal-assurance promise.

  • Map data sources, destinations, roles, and sensitive fields
  • Record access, retention, logging, and deletion requirements
  • Identify required security or procurement evidence before contracting
  • Use an NDA or DPA only when the parties mutually execute it

Working model (United Kingdom)

Exact live-overlap hours, response expectations, meeting windows, and escalation contacts are confirmed in the proposal for each engagement.

Written decisions, scoped milestones, and asynchronous updates reduce unnecessary meetings without implying an unagreed service level.

  • Proposal-specific overlap and meeting windows
  • Named owners for decisions and blockers
  • Written scope, assumptions, and change decisions
  • Milestone cadence agreed before kickoff

Commercial setup (United Kingdom)

The contracting entity, proposal currency, invoicing cadence, payment terms, intellectual-property terms, and required vendor documents are agreed before work begins.

The Opportunity Sprint can establish the evidence needed to scope a production pilot; it does not pre-commit either party to a rollout.

  • Contracting entity and currency confirmed in writing
  • Milestones and acceptance criteria defined in the proposal
  • Vendor-document requirements identified before signature
  • Scope changes require an explicit written decision

Delivery controls (United Kingdom)

Testing, observability, release, security, and handover controls are selected for the actual system risk rather than promised as a generic bundle.

Acceptance measures and production responsibilities are recorded before implementation so both teams know what evidence will support release.

  • Risk-based testing and acceptance measures
  • Release, rollback, and observability responsibilities
  • Security controls tied to the agreed threat model
  • Handover artifacts defined in the signed scope
Ready to start?

Want help with API development?

Book a service call with United Kingdom timezone overlap (UK/EU overlap (GMT/BST-friendly)). proposal currency confirmed before contracting.

We’ll review the context and reply with a practical next step.