Softment

Backend & Cloud

API Development Services

We design and build reliable APIs for product workflows, integrations, and internal systems. From schema design to deployment, we focus on clarity, performance, and long-term maintainability. Delivery aligned to United Kingdom teams (GBP).

Timeline2-6 weeks
Starting at$900

Benefits

What you get

Well-defined API contracts and versioning strategy

Secure auth, roles, and permission boundaries

Database schema aligned to business workflows

Validation, error handling, and observability standards

Integration-ready endpoints and webhooks

Performance tuning for production workloads

Features

What we deliver

API Contract Design

Define resource models, endpoint conventions, and versioning plans that stay stable across product iterations.

Auth and Access Control

Implement JWT/session strategies, role permissions, and policy controls for secure API usage.

Data Modeling and Persistence

Design relational and document data structures that support reporting, scale, and product flexibility.

Validation and Error Standards

Apply request validation, error taxonomy, and retry-safe patterns for predictable consumer behavior.

Webhooks and External Integrations

Build signed webhook consumers/producers and integration layers for third-party systems.

Monitoring and Reliability

Add logging, tracing, and performance instrumentation to reduce incidents and speed up debugging.

Process

How we work

1
2-4 days

API Discovery

Clarify data entities, endpoint scope, auth model, and integration needs.

2
3-5 days

Contract and Schema Design

Define API specs, validation rules, and persistence model.

3
2-5 weeks

Implementation and Testing

Build endpoints, integrations, and automated tests across key flows.

4
2-3 days

Deployment and Monitoring

Release with observability, docs, and handoff for ongoing operations.

Tech Stack

Technologies we use

Core

Node.jsTypeScriptPostgreSQLPrisma / Drizzle

Tools

RedisExpress / Fastify / NestJSFirebase / SupabaseOpenAPI

Services

JWT / OAuthQueue WorkersSentry / DatadogAWS / GCP

Use Cases

Who this is for

Product Backend APIs

Build core APIs powering mobile/web products with clear contracts and dependable performance.

Third-Party Integration Layer

Create unified API gateways for payments, CRM, ERP, and workflow automation systems.

Legacy API Modernisation

Refactor unstable APIs into maintainable modules with versioning and safer deployments.

Internal Platform APIs

Power internal tools and dashboards with secure, role-based endpoint architecture.

FAQ

Frequently asked questions

Yes. We design and implement REST or GraphQL based on product and team requirements.

Yes. We implement authentication, authorization, and policy controls to match your access model.

Yes. We provide practical API documentation and endpoint conventions for internal and external consumers.

Yes. We support payments, CRM, communications, and custom external API integrations.

We optimize query paths, caching, and asynchronous workloads for consistent production performance.

Yes. We can extend, refactor, or stabilize existing backend services with phased rollout plans.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want help with API development?

Book a service call with United Kingdom timezone overlap (UK/EU overlap (GMT/BST-friendly)). GBP-based engagements.

Reply within 2 hours. No-pressure consultation.