AI & Machine Learning
AI Integration & Automation
Add assistants, workflow automations, and AI customer service automation that feel native to your product—delivered with German working-hour overlap (CET/CEST) and production-ready reliability.
Benefits
What you get
Model-agnostic delivery (OpenAI, Claude, Bedrock)
AI workflow automation services German teams use for tickets, CRM, and ops
RAG knowledge bases with citations and permission-aware retrieval
Tool calling + approval gates for safe actions
Document parsing & structured extraction (PDFs, forms, emails)
Voice + vision features when useful
Evaluation, monitoring, and iteration (quality improves over time)
Features
What we deliver
AI Assistants (In-Product)
Chat and command interfaces with memory, tool calling, and safe fallbacks—designed for real user workflows, not demos.
RAG Knowledge Bases
Retrieval systems that answer from your docs with citations, excerpts, and permission-aware access when required.
Workflow Automation
Automate ops and support tasks using structured prompts, function calling, approvals, and audit-friendly logs.
Document Intelligence
Extract data from PDFs, forms, and unstructured content—normalize it into clean JSON your systems can use.
Voice & Vision
Speech-to-text, text-to-speech, and image understanding for voice notes, call summaries, or visual inputs.
Quality & Safety Layer
Evals, regression tests, red-team scenarios, and analytics so accuracy improves over time and failures are visible.
Process
How we work
Discovery
Requirements gathering and planning
Design
UI/UX design and prototyping
Development
Iterative sprints with demos
Launch
Deployment and support
Tech Stack
Technologies we use
Core
Tools
Services
Use Cases
Who this is for
AI Customer Service Automation
Grounded answers from your docs and tickets, deflection where safe, and clean human handoff when confidence is low.
Internal Knowledge
Search + Q&A across SOPs, wikis, and docs so teams find answers fast—with citations and access control.
Ops Automation
Summaries, routing, tagging, and structured extraction that reduce manual work while keeping reviews in the loop.
Product Intelligence
Natural language queries over product data, dashboards, and events—turning metrics into decisions.
FAQ
Frequently asked questions
Timeline depends on scope. MVPs typically take 8-12 weeks, while larger projects can take 4-6 months. We provide detailed timelines during the estimate phase.
We offer both fixed-price and time-and-materials pricing. Fixed-price works best for well-defined projects, while T&M is ideal for evolving requirements.
Yes, we offer maintenance packages including bug fixes, security updates, and feature enhancements after launch.
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Regional
Delivery considerations for your region
Compliance & Data (EU)
For Germany/EU delivery, we keep GDPR-first patterns: data minimisation, purpose-limited storage, and explicit access boundaries.
We can work under a DPA (template available on request) and implement pragmatic retention/deletion flows when needed.
- GDPR-first architecture patterns (generic, no legal claims)
- DPA template available on request
- Retention/deletion and export flows where required
- Least-privilege access and safe logging defaults
- Documented data flows and access boundaries
Timezone & Collaboration (EU)
We align to EU working hours with CET-friendly collaboration windows and async progress updates.
We keep delivery predictable: weekly milestones, documented decisions, and clear scope control.
- EU overlap with CET-friendly windows
- Async-first delivery with written decisions
- Weekly milestone demos and progress checkpoints
- Clear change control to avoid surprises
- Escalation path for blockers and risks
Engagement & Procurement (EU)
We support procurement-friendly engagements with clear scopes, milestone plans, and documentation that stakeholders can review.
For EU teams, we can structure invoices and milestones for EUR-based engagements where appropriate.
- EUR-based engagements and invoicing options
- Discovery-first option to reduce delivery risk
- Milestone-based billing and scope sign-offs
- Vendor onboarding documentation on request
- Transparent change control and approvals
Security & Quality (EU)
We prioritise reliability: reviewable PRs, predictable releases, and tests that protect critical paths.
Performance budgets and clear release discipline keep the product stable as it grows.
- CI-friendly testing: unit + integration + smoke tests
- Performance budgets + bundle checks
- Release checklist + rollback-safe deployments
- Security checklist for auth and sensitive data flows
- Observability hooks (logs + error tracking) ready for production
Want help with AI integration?
Tell us what you want to automate and what tools you use—we’ll propose a rollout plan with measurable success metrics and EUR-based delivery.
Reply within 2 hours. No-pressure consultation.