AI & Machine Learning

AI Integration & Automation

Add AI features that feel native to your product. We ship assistants, search, and automations that are grounded in your data, measurable in quality, and ready for production. AI integrations designed for reliability: prompt/versioning, telemetry, and handoff flows (EU overlap (CET/CEST-friendly)).

Timeline6-12 weeks
Starting at$700

Benefits

What you get

Model-agnostic (OpenAI, Claude, Bedrock)

RAG knowledge bases with citations

Tool calling + workflow automation

Document parsing & structured extraction

Voice + vision features when needed

Evaluation, monitoring, and iteration

Features

What we deliver

AI Assistants (In-Product)

Chat and command interfaces with memory, tool calling, and safe fallbacks—designed for real user workflows, not demos.

RAG Knowledge Bases

Retrieval systems that answer from your docs with citations, excerpts, and permission-aware access when required.

Workflow Automation

Automate ops and support tasks using structured prompts, function calling, approvals, and audit-friendly logs.

Document Intelligence

Extract data from PDFs, forms, and unstructured content—normalize it into clean JSON your systems can use.

Voice & Vision

Speech-to-text, text-to-speech, and image understanding for voice notes, call summaries, or visual inputs.

Quality & Safety Layer

Evals, regression tests, red-team scenarios, and analytics so accuracy improves over time and failures are visible.

Process

How we work

1
1-2 weeks

Discovery

Requirements gathering and planning

2
2-3 weeks

Design

UI/UX design and prototyping

3
6-12 weeks

Development

Iterative sprints with demos

4
1-2 weeks

Launch

Deployment and support

Tech Stack

Technologies we use

Core

OpenAI (GPT family)Anthropic ClaudeAWS BedrockVercel AI SDK

Tools

LangChain / SDK-firstPineconeWeaviateChroma / pgvector

Services

Whisper (STT)ElevenLabs (TTS)Hugging Face

Use Cases

Who this is for

Customer Support

Grounded assistants that answer from your help center and tickets, with human handoff and low-confidence fallbacks.

Internal Knowledge

Search + Q&A across SOPs, wikis, and docs so teams find answers fast—with citations and access control.

Ops Automation

Summaries, routing, tagging, and structured extraction that reduce manual work while keeping reviews in the loop.

Product Intelligence

Natural language queries over product data, dashboards, and events—turning metrics into decisions.

FAQ

Frequently asked questions

Timeline depends on scope. MVPs typically take 8-12 weeks, while larger projects can take 4-6 months. We provide detailed timelines during the estimate phase.

We offer both fixed-price and time-and-materials pricing. Fixed-price works best for well-defined projects, while T&M is ideal for evolving requirements.

Yes, we offer maintenance packages including bug fixes, security updates, and feature enhancements after launch.

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Regional

Delivery considerations for your region

Compliance & Data (EU)

For Germany/EU delivery, we keep GDPR-first patterns: data minimisation, purpose-limited storage, and explicit access boundaries.

We can work under a DPA (template available on request) and implement pragmatic retention/deletion flows when needed.

  • GDPR-first architecture patterns (generic, no legal claims)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and safe logging defaults
  • Documented data flows and access boundaries

Timezone & Collaboration (EU)

We align to EU working hours with CET-friendly collaboration windows and async progress updates.

We keep delivery predictable: weekly milestones, documented decisions, and clear scope control.

  • EU overlap with CET-friendly windows
  • Async-first delivery with written decisions
  • Weekly milestone demos and progress checkpoints
  • Clear change control to avoid surprises
  • Escalation path for blockers and risks

Engagement & Procurement (EU)

We support procurement-friendly engagements with clear scopes, milestone plans, and documentation that stakeholders can review.

For EU teams, we can structure invoices and milestones for EUR-based engagements where appropriate.

  • EUR-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing and scope sign-offs
  • Vendor onboarding documentation on request
  • Transparent change control and approvals

Security & Quality (EU)

We prioritise reliability: reviewable PRs, predictable releases, and tests that protect critical paths.

Performance budgets and clear release discipline keep the product stable as it grows.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback-safe deployments
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
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    AI Integration & Automation (DE) | Softment