Softment
AIChatbots, content apps, AI features

Technology

OpenAI

Add OpenAI-powered features safely—assistants, automations, and copilots built with guardrails, evaluation, and monitoring for reliability.

Best For

Ideal use cases

Applications needing natural language processing

Projects requiring text generation

Chatbots and conversational interfaces

Content generation features

Applications with language understanding needs

What We Build

Projects we deliver

AI-powered chatbots

Content generation tools

Text summarization features

Language translation applications

Code generation assistants

Email and document analysis

Creative writing tools

Customer support automation

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

7+ supported
OpenAI API (GPT-4, GPT-3.5)
DALL-E for image generation
Embeddings API
Whisper for speech-to-text
Function calling for structured outputs
Streaming for real-time responses
Fine-tuning for custom models

Use Cases

Recommended use cases

Customer support chatbots

Content generation platforms

Writing assistants and tools

Applications needing language understanding

Prototypes testing AI capabilities

Delivery

How we deliver

We integrate OpenAI APIs with proper error handling and rate limiting

Implement streaming for better user experience

Use function calling for structured outputs and tool use

Set up proper prompt engineering and context management

Implement cost monitoring and optimization

FAQ

Frequently asked questions

We optimize costs by caching responses, using appropriate models (GPT-3.5 for simple tasks, GPT-4 for complex), implementing rate limiting, and monitoring usage. We set up billing alerts.

Yes. We can fine-tune GPT-3.5 models for specific use cases. Fine-tuning improves accuracy for domain-specific tasks but requires training data and additional costs.

We implement rate limiting, retry logic with exponential backoff, and request queuing. We also use caching to reduce API calls and monitor usage to stay within limits.

Regional

Delivery considerations for your region

Compliance & Data (EU)

For Germany/EU delivery, we keep GDPR-first patterns: data minimisation, purpose-limited storage, and explicit access boundaries.

We can work under a DPA (template available on request) and implement pragmatic retention/deletion flows when needed.

  • GDPR-first architecture patterns (generic, no legal claims)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and safe logging defaults
  • Documented data flows and access boundaries

Timezone & Collaboration (EU)

We align to EU working hours with CET-friendly collaboration windows and async progress updates.

We keep delivery predictable: weekly milestones, documented decisions, and clear scope control.

  • EU overlap with CET-friendly windows
  • Async-first delivery with written decisions
  • Weekly milestone demos and progress checkpoints
  • Clear change control to avoid surprises
  • Escalation path for blockers and risks

Engagement & Procurement (EU)

We support procurement-friendly engagements with clear scopes, milestone plans, and documentation that stakeholders can review.

For EU teams, we can structure invoices and milestones for EUR-based engagements where appropriate.

  • EUR-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing and scope sign-offs
  • Vendor onboarding documentation on request
  • Transparent change control and approvals

Security & Quality (EU)

We prioritise reliability: reviewable PRs, predictable releases, and tests that protect critical paths.

Performance budgets and clear release discipline keep the product stable as it grows.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback-safe deployments
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Planning an OpenAI integration? Share your use case and we’ll recommend a safe rollout plan with clear milestones. EUR-based engagements.

Reply within 2 hours. No-pressure consultation.