Softment
AIRAG workflows, tool-calling assistants, AI pipelines

Technology

LangChain

LangChain implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for Australia teams with APAC overlap (AEST/AEDT-friendly).

Best For

Ideal use cases

Teams building multi-step LLM workflows

Products orchestrating retrieval + generation logic

Applications integrating tools with AI assistants

What We Build

Projects we deliver

Composable LLM chains and agent workflows

RAG orchestration with retrieval control

Tool-enabled assistant execution pipelines

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
LangChain chains/agents
Vector database integrations
Prompt templates and memory patterns
Tracing and evaluation tooling

Use Cases

Recommended use cases

Knowledge assistants and copilots

Document-grounded enterprise chat

AI workflow automation systems

Delivery

How we deliver

Workflow architecture is designed for observability and testability.

Fallback behavior and guardrails are integrated for reliability.

Prompt and retrieval configurations are versioned and documented.

FAQ

Frequently asked questions

Not always. We use LangChain when orchestration complexity justifies it; simpler workflows may not need it.

Yes. It supports model-provider abstraction and multi-provider workflows.

We add tracing, logs, and evaluation metrics for quality and performance monitoring.

Regional

Delivery considerations for your region

Compliance & Data (AU)

For Australian teams, we keep privacy and data-handling explicit: access boundaries, safe logging, and clear retention policies.

We can support residency-sensitive designs (where feasible) and document data flows for stakeholder review.

  • Privacy Act-aware delivery posture (generic, no legal claims)
  • Documented data flows and access boundaries
  • Retention/deletion options where required
  • PII-safe logging and least-privilege defaults
  • NDA and DPA templates available on request

Timezone & Collaboration (APAC)

We support APAC collaboration with AEST/AEDT-friendly meeting windows and async progress updates.

We keep momentum with weekly milestones, crisp priorities, and predictable release planning.

  • APAC overlap with AEST/AEDT windows
  • Async-first updates and written decisions
  • Weekly milestone demos and scope control
  • Release planning with staged rollouts
  • Clear escalation path for blockers

Engagement & Procurement (AU)

We can structure engagements with clear scope, milestones, and invoicing that fits common procurement expectations.

If you need a lightweight vendor onboarding pack, we can provide delivery process notes and security posture summaries.

  • AUD-based engagements and invoicing options
  • Milestone-based billing for fixed-scope work
  • Time-and-materials for evolving scope
  • Procurement-friendly documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (APAC)

With APAC teams, async clarity matters: written decisions, stable releases, and test coverage that prevents regressions.

We use performance budgets and release checklists so handoffs stay smooth across timezones.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback plan for production launches
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Share your requirements for Australia delivery. AUD-based engagements.

Reply within 2 hours. No-pressure consultation.