Technology
RAG Systems
Build RAG systems that stay accurate—retrieval, grounding, citations, and evaluation designed for real user questions and safe iteration.
Best For
Ideal use cases
Chatbots needing company-specific knowledge
Question-answering systems
Applications requiring factual accuracy
Knowledge bases with AI search
Customer support automation
What We Build
Projects we deliver
Knowledge base chatbots
Document Q&A systems
Customer support assistants
Internal knowledge search
Research assistants
Educational platforms
Legal document analysis
Technical documentation assistants
Ecosystem
Compatible tools & integrations
Seamless Integrations
Works with your existing stack
Use Cases
Recommended use cases
Customer support chatbots with product knowledge
Internal knowledge bases with AI search
Educational platforms with Q&A
Research tools analyzing documents
Applications needing accurate, sourced responses
Delivery
How we deliver
We design RAG systems with proper document chunking and indexing
Implement retrieval strategies balancing relevance and diversity
Use prompt engineering to incorporate retrieved context
Set up evaluation metrics and monitoring
Implement feedback loops for continuous improvement
FAQ
Frequently asked questions
RAG systems retrieve relevant documents and use them as context for language models. This provides factual, up-to-date information and reduces hallucinations compared to models relying only on training data.
We can use PDFs, Word documents, Markdown files, web pages, and other text formats. We parse and chunk documents appropriately, and can handle structured data like databases or APIs.
We evaluate RAG systems using metrics like retrieval accuracy, answer relevance, and user feedback. We test with sample queries, monitor response quality, and iterate based on results.
AI
Add AI on top of this stack
Two common AI services that pair well with this technology, plus a fixed-scope gig to start quickly.
Regional
Delivery considerations for your region
Compliance & Data (US)
For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.
We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.
- SOC 2 / ISO-friendly implementation patterns (no certification claims)
- Least-privilege access and permission boundaries
- Security review checklists for auth, payments, and data flows
- PII-safe logging + incident response playbooks (on request)
- Retention and deletion flows where required
- NDA + vendor onboarding docs on request
Timezone & Collaboration (Americas)
We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.
We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.
- Americas overlap with EST/PST-friendly windows
- Async-first updates with written decisions
- Weekly milestone demos + change control
- Fast turnaround on blockers and clarifications
- Clear owner per workstream and escalation path
Engagement & Procurement (US)
US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.
If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.
- USD invoicing and milestone-based payment schedules
- SOW + scope lock options for fixed-scope work
- Time-and-materials for evolving requirements
- Procurement-ready documentation on request
- Optional paid discovery to de-risk delivery
Security & Quality (US)
We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.
Expect clean PRs, reviewable changes, and production-ready testing from day one.
- Threat-aware checks for auth, roles, and sensitive data flows
- CI-friendly testing: unit + integration + critical path smoke tests
- Performance budgets (Core Web Vitals-minded) and bundle checks
- Structured logging + error tracking hooks (Sentry-ready)
- Rollback-safe releases and clear release notes
Want to scope this properly?
Need RAG implementation services? Share your docs and workflows and we’ll propose next steps and milestones. USD-based engagements.
Reply within 2 hours. No-pressure consultation.