Softment
AIChatbots, content apps, AI features

Technology

OpenAI

Add OpenAI-powered features safely—assistants, automations, and copilots built with guardrails, evaluation, and monitoring for reliability.

Best For

Ideal use cases

Applications needing natural language processing

Projects requiring text generation

Chatbots and conversational interfaces

Content generation features

Applications with language understanding needs

What We Build

Projects we deliver

AI-powered chatbots

Content generation tools

Text summarization features

Language translation applications

Code generation assistants

Email and document analysis

Creative writing tools

Customer support automation

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

7+ supported
OpenAI API (GPT-4, GPT-3.5)
DALL-E for image generation
Embeddings API
Whisper for speech-to-text
Function calling for structured outputs
Streaming for real-time responses
Fine-tuning for custom models

Use Cases

Recommended use cases

Customer support chatbots

Content generation platforms

Writing assistants and tools

Applications needing language understanding

Prototypes testing AI capabilities

Delivery

How we deliver

We integrate OpenAI APIs with proper error handling and rate limiting

Implement streaming for better user experience

Use function calling for structured outputs and tool use

Set up proper prompt engineering and context management

Implement cost monitoring and optimization

FAQ

Frequently asked questions

We optimize costs by caching responses, using appropriate models (GPT-3.5 for simple tasks, GPT-4 for complex), implementing rate limiting, and monitoring usage. We set up billing alerts.

Yes. We can fine-tune GPT-3.5 models for specific use cases. Fine-tuning improves accuracy for domain-specific tasks but requires training data and additional costs.

We implement rate limiting, retry logic with exponential backoff, and request queuing. We also use caching to reduce API calls and monitor usage to stay within limits.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Planning an OpenAI integration? Share your use case and we’ll recommend a safe rollout plan with clear milestones. USD-based engagements.

Reply within 2 hours. No-pressure consultation.