Softment
AIRAG assistants, enterprise search, knowledge systems

Technology

Hybrid Search

Hybrid Search implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United States teams with Americas overlap (EST/PST-friendly).

Best For

Ideal use cases

Teams improving recall for messy real-world queries

Products mixing exact terms with semantic meaning

Systems needing filters, versioning, and access boundaries

What We Build

Projects we deliver

Hybrid retrieval pipelines with tuned weighting

Metadata filtering and access-safe retrieval patterns

Debug tooling to inspect retrieved context and scores

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
BM25/keyword search
Vector database retrieval
Query expansion and weighting
Eval-driven tuning loops

Use Cases

Recommended use cases

Support knowledge search

Internal policy assistants

Product documentation copilots

Delivery

How we deliver

Hybrid retrieval is tuned against a query set, not guesswork.

We design for latency with caching and candidate limits.

Debug tooling helps teams understand why retrieval succeeded or failed.

FAQ

Frequently asked questions

Not always, but hybrid often improves recall significantly when queries mix exact identifiers and natural language.

Often yes—better context selection reduces wrong answers caused by irrelevant retrieval.

Yes. We can add hybrid retrieval and filters on top of your current ingestion and vector store.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Get a clear plan for United States teams—scope, timeline, and next steps. USD-based engagements.

Reply within 2 hours. No-pressure consultation.