Softment
AIProduction RAG, semantic search, recommendations

Technology

Pinecone

Pinecone implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United Kingdom teams with UK/EU overlap (GMT/BST-friendly).

Best For

Ideal use cases

Teams wanting a managed vector store with minimal ops overhead

Products needing predictable scaling for retrieval workloads

Systems requiring namespaces and metadata filtering patterns

What We Build

Projects we deliver

Vector schemas and indexing strategies

Ingestion and update pipelines

Retrieval tuning for latency and relevance

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Pinecone index configuration
Metadata filters and namespaces
Hybrid retrieval patterns
Monitoring and capacity planning

Use Cases

Recommended use cases

RAG assistants with citations

Enterprise knowledge search

Semantic recommendations and similarity search

Delivery

How we deliver

We design schemas around real query patterns and access rules.

Ingestion pipelines include safe re-indexing for evolving content.

Retrieval quality is validated with evals and diagnostics.

FAQ

Frequently asked questions

Often yes when you want managed operations and predictable scaling. We still recommend based on your constraints and data model.

Yes. We design namespaces and metadata filters for tenant/team isolation and access-safe retrieval.

Yes. We can combine vector retrieval with keyword search layers and reranking for better relevance.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Get a clear plan for United Kingdom teams—scope, timeline, and next steps. GBP-based engagements.

Reply within 2 hours. No-pressure consultation.