Softment
AIUser-generated content, AI assistant governance

Technology

Moderation / Safety

Moderation / Safety implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United Kingdom teams with UK/EU overlap (GMT/BST-friendly).

Best For

Ideal use cases

Products exposing AI or user-generated inputs

Teams requiring policy controls and risk mitigation

Applications needing safety-aware output handling

What We Build

Projects we deliver

Content moderation pipelines for text/media

Prompt and response safety guardrails

Escalation workflows for risky outputs

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Moderation APIs
Policy rule engines
Threshold and escalation controls
Safety event logging

Use Cases

Recommended use cases

Public-facing AI assistants

Community content platforms

Enterprise AI governance workflows

Delivery

How we deliver

Safety controls are designed alongside user experience, not after launch.

Policy thresholds are tuned with real usage scenarios.

Safety events are logged for audit and iteration.

FAQ

Frequently asked questions

Yes. Internal tools still benefit from safety boundaries and misuse prevention controls.

Yes. We combine moderation APIs, guardrails, and fallback logic to reduce unsafe responses.

We instrument safety metrics and review pipelines to continuously improve policy performance.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Book a page call with United Kingdom timezone overlap (UK/EU overlap (GMT/BST-friendly)). GBP-based engagements.

Reply within 2 hours. No-pressure consultation.