Softment
AIRAG assistants, enterprise search, knowledge systems

Technology

Hybrid Search

Hybrid Search implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United Kingdom teams with UK/EU overlap (GMT/BST-friendly).

Best For

Ideal use cases

Teams improving recall for messy real-world queries

Products mixing exact terms with semantic meaning

Systems needing filters, versioning, and access boundaries

What We Build

Projects we deliver

Hybrid retrieval pipelines with tuned weighting

Metadata filtering and access-safe retrieval patterns

Debug tooling to inspect retrieved context and scores

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
BM25/keyword search
Vector database retrieval
Query expansion and weighting
Eval-driven tuning loops

Use Cases

Recommended use cases

Support knowledge search

Internal policy assistants

Product documentation copilots

Delivery

How we deliver

Hybrid retrieval is tuned against a query set, not guesswork.

We design for latency with caching and candidate limits.

Debug tooling helps teams understand why retrieval succeeded or failed.

FAQ

Frequently asked questions

Not always, but hybrid often improves recall significantly when queries mix exact identifiers and natural language.

Often yes—better context selection reduces wrong answers caused by irrelevant retrieval.

Yes. We can add hybrid retrieval and filters on top of your current ingestion and vector store.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Book a page call with United Kingdom timezone overlap (UK/EU overlap (GMT/BST-friendly)). GBP-based engagements.

Reply within 2 hours. No-pressure consultation.