Softment

Solutions

Marketplace Platforms

Connect buyers and sellers with commission systems, escrow, and trust mechanisms.

Timeline10-14 weeks
Starting at$2k

Who It's For

Perfect for

Platforms connecting multiple buyers and sellers

Businesses creating two-sided marketplaces

Companies needing commission-based revenue models

Platforms requiring escrow and payment protection

Marketplaces with rating and review systems

Use Cases

Built for these scenarios

E-commerce marketplaces (Amazon-style)
Service marketplaces (TaskRabbit, Upwork-style)
Real estate platforms connecting buyers and agents
Freelance and gig economy platforms
B2B marketplaces for wholesale and distribution
Art and collectibles marketplaces
Food delivery and restaurant platforms
Rental marketplaces (cars, equipment, spaces)
Educational course marketplaces
Healthcare provider marketplaces

Deliverables

Everything you receive

Buyer and seller registration and profiles
Product/service listing and management
Search and filtering with advanced options
Commission and fee calculation system
Escrow and payment protection
Rating and review system
Messaging and communication tools
Order management and tracking
Dispute resolution workflow
Admin dashboard for platform management
Analytics for marketplace health metrics
Mobile-responsive design

Timeline

Typical timeline

1
2-3 weeks

Discovery

Marketplace model design, payment flow, and trust mechanisms

2
3-4 weeks

Build

Platform development, payment integration, and escrow system

3
2-3 weeks

Launch & Stabilize

Payment processing activation, dispute system testing, and launch

Metrics

Success metrics

Transaction processing: Secure escrow system

Commission accuracy: Automated fee calculation

User trust: Rating and verification systems

Payment security: PCI-DSS compliant processing

Platform growth: Supports 1,000+ active listings

Considerations

Risks & assumptions

Payment processing complexity requires early Stripe setup

Dispute resolution logic can be complex

Regulatory compliance varies by industry

Network effects require critical mass of users

FAQ

Frequently asked questions

We implement escrow systems where buyer payments are held until service completion. Funds are released automatically or manually based on your workflow. We use Stripe Connect for marketplace payments.

Yes. We build flexible commission systems with different rates per category, seller tier, or transaction type. You can adjust rates through admin dashboard.

We implement identity verification, payment holds, rating systems, and dispute resolution workflows. We also integrate with fraud detection services when needed.

Yes. We integrate Stripe which supports credit cards, bank transfers, digital wallets, and local payment methods. We can add additional payment providers if needed.

Yes. We build seller profiles with customizable storefronts, product catalogs, and branding. Sellers can manage their listings, orders, and analytics.

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