Product Design
UX Research & User Testing
Stop guessing. We run structured interviews and usability tests, then translate the signal into a clear action plan. As a UX research consulting company, we deliver findings with evidence and prioritized recommendations.
Benefits
What you get
User interviews + synthesis into themes and jobs-to-be-done
Remote usability testing on prototypes or live products
Work with a UX research consultant to plan tasks, scripts, and success criteria
Analytics + behavior review (funnels, drop-offs, replays) to validate patterns
Personas, segments, and journey maps when they clarify decisions
Prioritized recommendations with impact vs effort scoring
Features
What we deliver
User Interviews
Structured 1:1 interviews to uncover motivations, barriers, mental models, and language users actually use.
Usability Testing
Watch real users attempt key tasks. We identify breakdowns, confusion points, and moments that kill conversion.
Analytics & Behavior Review
We combine qualitative findings with funnels, drop-offs, heatmaps, and replay evidence to confirm patterns.
Journey Mapping
Map the end-to-end experience (discover → evaluate → onboard → retain) to spot friction and opportunities.
Persona + Segmentation
Clear personas (or segments) based on goals and behaviors—not just demographics—so teams design for reality.
Accessibility & UX Audit
Practical WCAG checks + usability heuristics to improve inclusivity, clarity, and task success rate.
Process
How we work
Discovery
Requirements gathering and planning
Design
UI/UX design and prototyping
Development
Iterative sprints with demos
Launch
Deployment and support
Tech Stack
Technologies we use
Core
Tools
Services
Use Cases
Who this is for
Startup Validation
Validate your MVP direction, define the must-have flows, and avoid building features nobody needs.
Conversion & UX Improvement
Fix drop-offs in onboarding, checkout, pricing, or forms with evidence-backed UX changes.
Enterprise UX Audit
Audit complex products for usability, accessibility, and clarity—then deliver a prioritized fix plan.
Pre-Redesign Research
Research first so your redesign solves real problems (and doesn’t break what already works).
FAQ
Frequently asked questions
For qualitative usability tests, 5–8 users usually uncover the majority of critical issues. For surveys or statistically meaningful comparisons, we typically aim for 30+ participants (often more depending on the segment).
Interviews help you understand goals, motivations, and context. Usability testing shows where the UI fails in real tasks. We often use both for the clearest direction.
Yes. We can recruit from your user base, your target audience, or research platforms—and we screen participants so feedback matches your ICP.
A clean deliverable pack: key findings, evidence (quotes/clips), usability issues, prioritized recommendations, and a clear next-step plan your designers/devs can implement.
Related Services
You might also need
Regional
Delivery considerations for your region
Data and risk discovery (Germany)
Privacy, security, residency, and regulatory requirements differ by workflow. We document the applicable data flows, roles, retention needs, and control owners before recommending an architecture.
The resulting proposal lists the controls and evidence that are actually in scope. It is not a generic compliance, certification, or legal-assurance promise.
- Map data sources, destinations, roles, and sensitive fields
- Record access, retention, logging, and deletion requirements
- Identify required security or procurement evidence before contracting
- Use an NDA or DPA only when the parties mutually execute it
Working model (Germany)
Exact live-overlap hours, response expectations, meeting windows, and escalation contacts are confirmed in the proposal for each engagement.
Written decisions, scoped milestones, and asynchronous updates reduce unnecessary meetings without implying an unagreed service level.
- Proposal-specific overlap and meeting windows
- Named owners for decisions and blockers
- Written scope, assumptions, and change decisions
- Milestone cadence agreed before kickoff
Commercial setup (Germany)
The contracting entity, proposal currency, invoicing cadence, payment terms, intellectual-property terms, and required vendor documents are agreed before work begins.
The Opportunity Sprint can establish the evidence needed to scope a production pilot; it does not pre-commit either party to a rollout.
- Contracting entity and currency confirmed in writing
- Milestones and acceptance criteria defined in the proposal
- Vendor-document requirements identified before signature
- Scope changes require an explicit written decision
Delivery controls (Germany)
Testing, observability, release, security, and handover controls are selected for the actual system risk rather than promised as a generic bundle.
Acceptance measures and production responsibilities are recorded before implementation so both teams know what evidence will support release.
- Risk-based testing and acceptance measures
- Release, rollback, and observability responsibilities
- Security controls tied to the agreed threat model
- Handover artifacts defined in the signed scope
Want help with UX research?
Need a usability testing agency to validate a flow before you build? Share your product and we’ll propose a study plan.
We’ll review the context and reply with a practical next step.