Softment
AIChatbots, content apps, AI features

Technology

OpenAI

Add OpenAI-powered features safely—assistants, automations, and copilots built with guardrails, evaluation, and monitoring for reliability.

Best For

Ideal use cases

Applications needing natural language processing

Projects requiring text generation

Chatbots and conversational interfaces

Content generation features

Applications with language understanding needs

What We Build

Projects we deliver

AI-powered chatbots

Content generation tools

Text summarization features

Language translation applications

Code generation assistants

Email and document analysis

Creative writing tools

Customer support automation

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

7+ supported
OpenAI API (GPT-4, GPT-3.5)
DALL-E for image generation
Embeddings API
Whisper for speech-to-text
Function calling for structured outputs
Streaming for real-time responses
Fine-tuning for custom models

Use Cases

Recommended use cases

Customer support chatbots

Content generation platforms

Writing assistants and tools

Applications needing language understanding

Prototypes testing AI capabilities

Delivery

How we deliver

We integrate OpenAI APIs with proper error handling and rate limiting

Implement streaming for better user experience

Use function calling for structured outputs and tool use

Set up proper prompt engineering and context management

Implement cost monitoring and optimization

FAQ

Frequently asked questions

We optimize costs by caching responses, using appropriate models (GPT-3.5 for simple tasks, GPT-4 for complex), implementing rate limiting, and monitoring usage. We set up billing alerts.

Yes. We can fine-tune GPT-3.5 models for specific use cases. Fine-tuning improves accuracy for domain-specific tasks but requires training data and additional costs.

We implement rate limiting, retry logic with exponential backoff, and request queuing. We also use caching to reduce API calls and monitor usage to stay within limits.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Planning an OpenAI integration? Share your use case and we’ll recommend a safe rollout plan with clear milestones. CAD-based engagements.

Reply within 2 hours. No-pressure consultation.