Softment
AIProduction RAG, semantic search, recommendations

Technology

Pinecone

Pinecone implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for Australia teams with APAC overlap (AEST/AEDT-friendly).

Best For

Ideal use cases

Teams wanting a managed vector store with minimal ops overhead

Products needing predictable scaling for retrieval workloads

Systems requiring namespaces and metadata filtering patterns

What We Build

Projects we deliver

Vector schemas and indexing strategies

Ingestion and update pipelines

Retrieval tuning for latency and relevance

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Pinecone index configuration
Metadata filters and namespaces
Hybrid retrieval patterns
Monitoring and capacity planning

Use Cases

Recommended use cases

RAG assistants with citations

Enterprise knowledge search

Semantic recommendations and similarity search

Delivery

How we deliver

We design schemas around real query patterns and access rules.

Ingestion pipelines include safe re-indexing for evolving content.

Retrieval quality is validated with evals and diagnostics.

FAQ

Frequently asked questions

Often yes when you want managed operations and predictable scaling. We still recommend based on your constraints and data model.

Yes. We design namespaces and metadata filters for tenant/team isolation and access-safe retrieval.

Yes. We can combine vector retrieval with keyword search layers and reranking for better relevance.

Regional

Delivery considerations for your region

Compliance & Data (AU)

For Australian teams, we keep privacy and data-handling explicit: access boundaries, safe logging, and clear retention policies.

We can support residency-sensitive designs (where feasible) and document data flows for stakeholder review.

  • Privacy Act-aware delivery posture (generic, no legal claims)
  • Documented data flows and access boundaries
  • Retention/deletion options where required
  • PII-safe logging and least-privilege defaults
  • NDA and DPA templates available on request

Timezone & Collaboration (APAC)

We support APAC collaboration with AEST/AEDT-friendly meeting windows and async progress updates.

We keep momentum with weekly milestones, crisp priorities, and predictable release planning.

  • APAC overlap with AEST/AEDT windows
  • Async-first updates and written decisions
  • Weekly milestone demos and scope control
  • Release planning with staged rollouts
  • Clear escalation path for blockers

Engagement & Procurement (AU)

We can structure engagements with clear scope, milestones, and invoicing that fits common procurement expectations.

If you need a lightweight vendor onboarding pack, we can provide delivery process notes and security posture summaries.

  • AUD-based engagements and invoicing options
  • Milestone-based billing for fixed-scope work
  • Time-and-materials for evolving scope
  • Procurement-friendly documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (APAC)

With APAC teams, async clarity matters: written decisions, stable releases, and test coverage that prevents regressions.

We use performance budgets and release checklists so handoffs stay smooth across timezones.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback plan for production launches
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Share your requirements for Australia delivery. AUD-based engagements.

Reply within 2 hours. No-pressure consultation.