Softment
AIRAG assistants, enterprise search, knowledge systems

Technology

Hybrid Search

Hybrid Search implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for Australia teams with APAC overlap (AEST/AEDT-friendly).

Best For

Ideal use cases

Teams improving recall for messy real-world queries

Products mixing exact terms with semantic meaning

Systems needing filters, versioning, and access boundaries

What We Build

Projects we deliver

Hybrid retrieval pipelines with tuned weighting

Metadata filtering and access-safe retrieval patterns

Debug tooling to inspect retrieved context and scores

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
BM25/keyword search
Vector database retrieval
Query expansion and weighting
Eval-driven tuning loops

Use Cases

Recommended use cases

Support knowledge search

Internal policy assistants

Product documentation copilots

Delivery

How we deliver

Hybrid retrieval is tuned against a query set, not guesswork.

We design for latency with caching and candidate limits.

Debug tooling helps teams understand why retrieval succeeded or failed.

FAQ

Frequently asked questions

Not always, but hybrid often improves recall significantly when queries mix exact identifiers and natural language.

Often yes—better context selection reduces wrong answers caused by irrelevant retrieval.

Yes. We can add hybrid retrieval and filters on top of your current ingestion and vector store.

Regional

Delivery considerations for your region

Compliance & Data (AU)

For Australian teams, we keep privacy and data-handling explicit: access boundaries, safe logging, and clear retention policies.

We can support residency-sensitive designs (where feasible) and document data flows for stakeholder review.

  • Privacy Act-aware delivery posture (generic, no legal claims)
  • Documented data flows and access boundaries
  • Retention/deletion options where required
  • PII-safe logging and least-privilege defaults
  • NDA and DPA templates available on request

Timezone & Collaboration (APAC)

We support APAC collaboration with AEST/AEDT-friendly meeting windows and async progress updates.

We keep momentum with weekly milestones, crisp priorities, and predictable release planning.

  • APAC overlap with AEST/AEDT windows
  • Async-first updates and written decisions
  • Weekly milestone demos and scope control
  • Release planning with staged rollouts
  • Clear escalation path for blockers

Engagement & Procurement (AU)

We can structure engagements with clear scope, milestones, and invoicing that fits common procurement expectations.

If you need a lightweight vendor onboarding pack, we can provide delivery process notes and security posture summaries.

  • AUD-based engagements and invoicing options
  • Milestone-based billing for fixed-scope work
  • Time-and-materials for evolving scope
  • Procurement-friendly documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (APAC)

With APAC teams, async clarity matters: written decisions, stable releases, and test coverage that prevents regressions.

We use performance budgets and release checklists so handoffs stay smooth across timezones.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback plan for production launches
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Get a clear plan for Australia teams—scope, timeline, and next steps. AUD-based engagements.

Reply within 2 hours. No-pressure consultation.