Softment

Backend & Cloud

API Development Services

We design and build reliable APIs for product workflows, integrations, and internal systems. From schema design to deployment, we focus on clarity, performance, and long-term maintainability. Delivery aligned to Australia teams (AUD).

Timeline2-6 weeks
Starting at$900

Benefits

What you get

Well-defined API contracts and versioning strategy

Secure auth, roles, and permission boundaries

Database schema aligned to business workflows

Validation, error handling, and observability standards

Integration-ready endpoints and webhooks

Performance tuning for production workloads

Features

What we deliver

API Contract Design

Define resource models, endpoint conventions, and versioning plans that stay stable across product iterations.

Auth and Access Control

Implement JWT/session strategies, role permissions, and policy controls for secure API usage.

Data Modeling and Persistence

Design relational and document data structures that support reporting, scale, and product flexibility.

Validation and Error Standards

Apply request validation, error taxonomy, and retry-safe patterns for predictable consumer behavior.

Webhooks and External Integrations

Build signed webhook consumers/producers and integration layers for third-party systems.

Monitoring and Reliability

Add logging, tracing, and performance instrumentation to reduce incidents and speed up debugging.

Process

How we work

1
2-4 days

API Discovery

Clarify data entities, endpoint scope, auth model, and integration needs.

2
3-5 days

Contract and Schema Design

Define API specs, validation rules, and persistence model.

3
2-5 weeks

Implementation and Testing

Build endpoints, integrations, and automated tests across key flows.

4
2-3 days

Deployment and Monitoring

Release with observability, docs, and handoff for ongoing operations.

Tech Stack

Technologies we use

Core

Node.jsTypeScriptPostgreSQLPrisma / Drizzle

Tools

RedisExpress / Fastify / NestJSFirebase / SupabaseOpenAPI

Services

JWT / OAuthQueue WorkersSentry / DatadogAWS / GCP

Use Cases

Who this is for

Product Backend APIs

Build core APIs powering mobile/web products with clear contracts and dependable performance.

Third-Party Integration Layer

Create unified API gateways for payments, CRM, ERP, and workflow automation systems.

Legacy API Modernisation

Refactor unstable APIs into maintainable modules with versioning and safer deployments.

Internal Platform APIs

Power internal tools and dashboards with secure, role-based endpoint architecture.

FAQ

Frequently asked questions

Yes. We design and implement REST or GraphQL based on product and team requirements.

Yes. We implement authentication, authorization, and policy controls to match your access model.

Yes. We provide practical API documentation and endpoint conventions for internal and external consumers.

Yes. We support payments, CRM, communications, and custom external API integrations.

We optimize query paths, caching, and asynchronous workloads for consistent production performance.

Yes. We can extend, refactor, or stabilize existing backend services with phased rollout plans.

Regional

Delivery considerations for your region

Compliance & Data (AU)

For Australian teams, we keep privacy and data-handling explicit: access boundaries, safe logging, and clear retention policies.

We can support residency-sensitive designs (where feasible) and document data flows for stakeholder review.

  • Privacy Act-aware delivery posture (generic, no legal claims)
  • Documented data flows and access boundaries
  • Retention/deletion options where required
  • PII-safe logging and least-privilege defaults
  • NDA and DPA templates available on request

Timezone & Collaboration (APAC)

We support APAC collaboration with AEST/AEDT-friendly meeting windows and async progress updates.

We keep momentum with weekly milestones, crisp priorities, and predictable release planning.

  • APAC overlap with AEST/AEDT windows
  • Async-first updates and written decisions
  • Weekly milestone demos and scope control
  • Release planning with staged rollouts
  • Clear escalation path for blockers

Engagement & Procurement (AU)

We can structure engagements with clear scope, milestones, and invoicing that fits common procurement expectations.

If you need a lightweight vendor onboarding pack, we can provide delivery process notes and security posture summaries.

  • AUD-based engagements and invoicing options
  • Milestone-based billing for fixed-scope work
  • Time-and-materials for evolving scope
  • Procurement-friendly documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (APAC)

With APAC teams, async clarity matters: written decisions, stable releases, and test coverage that prevents regressions.

We use performance budgets and release checklists so handoffs stay smooth across timezones.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback plan for production launches
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want help with API development?

Get a clear plan for Australia teams—scope, timeline, and next steps. AUD-based engagements.

Reply within 2 hours. No-pressure consultation.