Softment

AI Pillar

LLM Integration Services

Add LLM features without turning your product into a fragile demo—ship with safe actions, measurable quality, and a scalable integration layer.

Start smallFixed-scope pilot
Delivery1–2 weeks typical
IncludesSource + handoff
Streaming UX and latency controlTool calling with strict contractsRAG grounding when accuracy mattersGuardrails and refusal behaviorMonitoring and evaluation baseline

Problems

What’s slowing teams down

Common bottlenecks we see before AI workflows are implemented.

LLM features ship without boundaries

Without contracts, permissions, and fallbacks, assistants behave unpredictably and become risky to maintain.

Latency and cost surprises

LLM UX feels slow without streaming and routing; costs spike without caching and measurement.

No evaluation baseline

Teams can’t prove improvement without test sets and regression checks tied to real user intents.

Integration debt grows

Hard-coded prompts and glue code make iteration dangerous and slow as the product evolves.

Delivery

What we deliver

Implementation-ready modules designed for reliability, safety, and real operations.

Structured LLM integration layer

A clean module for routing, tools, and outputs—designed to evolve without rewrites.

Tool calling with permissions

Allowlisted tools, role boundaries, and approvals for actions that affect users or data.

Grounding via RAG

Doc-grounded answers with retrieval tuning, plus safe fallbacks when evidence is weak.

Evals + observability

Traces, KPIs, and regression tests to keep quality stable as you iterate.

Deliverables

What you’ll get

Concrete outputs designed for predictable handoff and measurable improvements.

LLM integration layer (routing, prompts, tools)

UX patterns (streaming, states, fallbacks)

Tool schemas + permission boundaries

Optional RAG grounding + retrieval tuning

Evals + regression checks

Handoff docs + runbook notes

Process

How we work

A pilot-first approach, with the quality and governance needed for production rollouts.

1
2–4 days

Scope

Define workflow, outputs, and KPIs.

2
1–2 weeks

Integrate

Implement LLM calls, tools, and UX.

3
3–7 days

Harden

Add guardrails, evals, and monitoring.

4
1–2 days

Launch

Rollout plan and documentation.

Stack

Suggested implementation stack

A practical stack we can adapt to your constraints and existing systems.

OpenAI / Claude (LLM)Streaming UX (Vercel AI SDK or equivalent)Function calling / toolsRAG (optional): vector DB + ingestionCaching (Redis) + queuesTracing + error monitoringRBAC + audit logs (if needed)

Automations

Example automations

A few workflows that usually deliver ROI quickly.

In-app assistant with tool actions and escalation

Admin copilot for dashboards with RBAC

Document Q&A with citations and safe fallback

Cost optimization with caching and routing

Standard

AI delivery standard

Quality and safety practices we ship with AI builds so the system stays measurable, maintainable, and production-ready.

Logging + tracing

Conversation and tool traces with request IDs, error visibility, and debug-friendly runbooks.

Guardrails + safety

Tool allowlists, PII-safe patterns, refusal behavior, and escalation routes for edge cases.

Evals + regression tests

Golden queries, scorecards, and regression checks so quality improves over time instead of drifting.

Cost + latency controls

Caching, prompt discipline, retrieval tuning, and routing so your app stays fast and predictable at scale.

Documentation + handoff

Architecture notes, environment setup, and next-step roadmap so your team can iterate safely after launch.

Security-first integration

Secrets isolation, role-based access, audit-friendly actions, and minimal data retention by design.

Pricing

Typical pricing ranges

We confirm scope before starting. These ranges help you plan a pilot versus a full rollout.

Single feature integration: $900–$3,500

Multi-feature LLM module: $3,500–$10,000

Enterprise governance: scoped after discovery

Timelines

Delivery timelines

Common timelines for pilots and production hardening, depending on integrations and governance.

Single feature: 1–2 weeks

Multi-feature module: 2–4 weeks

Risks

Risks & mitigation

The failure modes we design for so reliability and trust stay high.

Latency and user confusion

We use streaming, clear action states, and UI fallbacks so users always understand what’s happening.

Cost spikes

We add routing, caching, and dashboards so spend stays predictable as usage grows.

Unsafe outputs or actions

We enforce policy rules, allowlisted tools, and approvals for high-risk actions.

AI Case Examples

Micro case studies (anonymous)

A few safe examples of outcomes we build for real operations—no client names, just results.

Admin Copilot for Internal Ops

Problem: Operators needed faster answers and safer actions across internal dashboards.

Solution: Tool calling with RBAC boundaries and approval steps for risky operations.

Outcome: Faster ops workflows with predictable and auditable behavior.

LLM Cost Optimization for Production

Problem: LLM usage costs grew quickly with unclear visibility.

Solution: Caching, routing, and prompt discipline plus monitoring dashboards.

Outcome: Lower cost per request and clearer operational control.

Compare

Decision guides

Quick comparisons to help you choose the right approach before building.

FAQ

Frequently asked questions

Can you integrate LLMs into an existing app?

Yes. We add an integration layer that fits your architecture and keeps routing/tools/outputs maintainable.

Do you support streaming responses?

Yes. Streaming improves perceived latency and user understanding. We also design clear action states and fallbacks.

How do you keep costs predictable?

We add routing, caching, and monitoring dashboards so you can track and control cost as usage scales.

Can the model call our internal APIs?

Yes—via allowlisted tools with strict schemas and permission boundaries, plus approvals for risky actions.

Will we be locked into a provider?

No. We can design a provider-agnostic layer so you can switch models or run a hybrid strategy.

Do you include documentation and handoff?

Yes. We deliver source code, setup notes, and next-step recommendations.

Ready to start?

Want an AI pilot for your workflow?

Start with a fixed-scope gig or request a tailored implementation plan for your systems.