AI by Industry
AI for Logistics
Automate dispatch, routing, ticket handling, and back-office ops with AI + workflows built for reliability.
Industry Problems
Where teams get stuck
Common bottlenecks we see before AI workflows are implemented.
Operational noise
Ops teams spend time on repeated updates, manual routing, and chasing missing data across tools.
Fragmented systems
CRMs, ticketing, dispatch, and spreadsheets drift without reliable integrations and retries.
Document and exception handling
Invoices, claims, and exceptions require extraction, validation, and review workflows.
Limited visibility
Without monitoring and runbooks, failures show up late and are hard to debug under pressure.
AI Solutions
What we build
Implementation-ready modules designed for reliability, safety, and real operations.
Ops automation suite
Event-driven workflows for routing, syncing, and approvals with retries and failure visibility.
Dispatch/admin copilot
Summarize context, draft responses, and trigger approved actions behind RBAC and allowlists.
Document extraction pipelines
Schema-based extraction with validation and review hooks for ops accuracy.
Observability and alerts
Tracing, dashboards, and alerts so operators can trust automation at scale.
Stack
Suggested implementation stack
A practical stack we can adapt to your constraints and existing systems.
Automations
Example automations
A few workflows that usually deliver ROI quickly.
Ticket triage and routing with structured fields
Ops updates synced to CRM and internal dashboards
Exception handling with approvals and audit trails
Invoice extraction and validation workflows
Slack alerts and runbooks for failures
Start Small
Start small in 7 days
Three pilot-friendly options that reduce risk and ship value fast. Choose one, share access, and we deliver a production-ready baseline.
Standard
AI delivery standard
Quality and safety practices we ship with AI builds so the system stays measurable, maintainable, and production-ready.
Logging + tracing
Conversation and tool traces with request IDs, error visibility, and debug-friendly runbooks.
Guardrails + safety
Tool allowlists, PII-safe patterns, refusal behavior, and escalation routes for edge cases.
Evals + regression tests
Golden queries, scorecards, and regression checks so quality improves over time instead of drifting.
Cost + latency controls
Caching, prompt discipline, retrieval tuning, and routing so your app stays fast and predictable at scale.
Documentation + handoff
Architecture notes, environment setup, and next-step roadmap so your team can iterate safely after launch.
Security-first integration
Secrets isolation, role-based access, audit-friendly actions, and minimal data retention by design.
Relevant Gigs
Start with a fixed-scope gig
Pick a gig to launch a pilot quickly with clear deliverables and timeline.
Compare
Decision guides
Quick comparisons to help you choose the right approach before building.
Related Services
Explore deeper implementations
When you need more depth than a pilot, these services cover full delivery.
FAQ
Frequently asked questions
Can this integrate with our existing ticketing and CRM tools?
Yes. We can integrate with tools that provide APIs/webhooks. Reliability patterns (retries, idempotency, monitoring) are included in the scope.
Do you include monitoring and alerts?
Yes. We can add tracing and alerting recommendations, and include operator runbooks for critical workflows.
Can we add approvals before actions run?
Yes. Approval gates are a common pattern for higher-risk updates and help keep automation safe.
Will this replace our dispatch software?
Not necessarily. Many teams start by integrating and augmenting existing tools, then expand features as confidence grows.
Want an AI pilot for your workflow?
Start with a fixed-scope gig or request a tailored implementation plan for your systems.