Softment

AI by Industry

AI for Fintech

Build AI features for fintech with security-first patterns, validation, and observability—so automation stays safe and auditable.

Start smallFixed-scope pilot
Delivery1–2 weeks typical
IncludesSource + handoff
KYC and document extraction with validationOps copilots with RBAC and safe actionsGuardrails and safer escalation patternsEval-driven quality checks and monitoringWorkflow automation with approvals

Industry Problems

Where teams get stuck

Common bottlenecks we see before AI workflows are implemented.

KYC and document processing

Manual extraction and verification slows onboarding and increases operational costs.

Risk and compliance constraints

AI features need stronger controls: validation, audit logs, and safe fallbacks.

Ops workflow complexity

Approvals, routing, and exception handling across systems are hard to keep reliable.

Visibility into failures

Without tracing and evals, it’s hard to know when AI quality drifts or costs spike.

AI Solutions

What we build

Implementation-ready modules designed for reliability, safety, and real operations.

Document AI + validation

Extract structured fields and validate with rules and review hooks for audit-friendly outputs.

Guardrails and hardening

Safer tool usage, PII-aware handling patterns, and controlled escalation behaviors.

Ops workflow automation

Event-driven workflows with approvals, retries, and monitoring-ready patterns.

Observability + eval baselines

Tracing, dashboards, and eval sets to measure quality, latency, and cost over time.

Stack

Suggested implementation stack

A practical stack we can adapt to your constraints and existing systems.

Document parsing + OCR/vision (optional)OpenAI / Claude (LLM)Schema validation + confidence handlingRBAC + audit logsWorkflows (n8n / Make / custom)Tracing + eval baselines

Automations

Example automations

A few workflows that usually deliver ROI quickly.

KYC field extraction + validation + review queues

Risk-friendly admin copilots with safe actions

Ops approvals and exception routing workflows

Support assistant grounded in policies and SOPs

Cost and quality monitoring dashboards for AI features

Standard

AI delivery standard

Quality and safety practices we ship with AI builds so the system stays measurable, maintainable, and production-ready.

Logging + tracing

Conversation and tool traces with request IDs, error visibility, and debug-friendly runbooks.

Guardrails + safety

Tool allowlists, PII-safe patterns, refusal behavior, and escalation routes for edge cases.

Evals + regression tests

Golden queries, scorecards, and regression checks so quality improves over time instead of drifting.

Cost + latency controls

Caching, prompt discipline, retrieval tuning, and routing so your app stays fast and predictable at scale.

Documentation + handoff

Architecture notes, environment setup, and next-step roadmap so your team can iterate safely after launch.

Security-first integration

Secrets isolation, role-based access, audit-friendly actions, and minimal data retention by design.

FAQ

Frequently asked questions

Can you design approvals and audit logs for sensitive actions?

Yes. We implement RBAC, allowlists, audit-friendly event trails, and approval gates where actions are higher risk.

How do you keep extraction outputs consistent?

We use schema-first extraction, validation rules, and review hooks. For critical workflows we recommend evaluation sets and regression checks.

Do you handle PII safely?

We design PII-safe logging and minimal retention by default, and adapt to your compliance and security policies.

Can we start with a pilot?

Yes. Many teams start with a fixed-scope pilot (Basic/Standard) and expand once quality and ROI are validated.

Ready to start?

Want an AI pilot for your workflow?

Start with a fixed-scope gig or request a tailored implementation plan for your systems.