Softment

Solutions

Logistics & Fleet Management

Logistics and fleet management systems for US teams with dispatch workflows, tracking, and SLA visibility.

Timeline8-12 weeks
Starting at$2k

Who It's For

Perfect for

Logistics startups launching delivery operations

Fleet operators needing route and dispatch visibility

Teams replacing manual tracking systems

Operations managers improving SLA compliance

Companies scaling multi-region delivery networks

Use Cases

Built for these scenarios

Fleet dispatch and assignment platforms
Driver apps with task and status updates
Shipment tracking and ETA workflows
Route optimization dashboards
Last-mile delivery operations tools
Warehouse-to-delivery coordination systems
SLA and exception monitoring dashboards
Proof-of-delivery and audit workflows

Deliverables

Everything you receive

Fleet and logistics platform architecture
Dispatch workflows with role-based control
Driver/field app flows for status and updates
Route and ETA visibility modules
Delivery exception and SLA alert handling
Operational dashboards and reporting
Integration hooks for ERP/WMS/third-party APIs
Audit-ready event timeline and tracking logs
Technical documentation and handoff notes
Roadmap recommendations for scaling operations

Timeline

Typical timeline

1
2 weeks

Discovery

Map dispatch model, SLA targets, and tracking visibility requirements.

2
8-12 weeks

Build

Implement dispatch, tracking, analytics, and driver workflow modules.

3
2 weeks

Launch & Stabilize

Go live with controlled rollout, monitor operations, and optimize response times.

Metrics

Success metrics

Faster dispatch-to-delivery cycle times

Improved ETA accuracy and SLA adherence

Reduced manual escalation overhead

Higher visibility across route and fleet operations

Scalable operations tooling for expansion

Considerations

Risks & assumptions

Data quality from GPS/telematics sources can vary

Route optimization complexity may require phased delivery

Legacy operations process changes need stakeholder alignment

Integration with existing tools can impact timeline

FAQ

Frequently asked questions

Yes. We deliver role-specific tools for dispatch teams, field staff, and operations managers.

Yes. We implement real-time tracking views with status updates, exceptions, and ETA insights.

Yes. We build API integrations and data sync pipelines for your operational stack.

Yes. POD capture, status evidence, and audit trails can be included based on scope.

Yes. We design modular architecture to support multi-region operational expansion.

We can launch a focused MVP first, then expand route intelligence and analytics in phases.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Optimizing fleet or dispatch in the US? Share your operation model and we’ll propose milestones. USD-based engagements.

Reply within 2 hours. No-pressure consultation.