Softment

Solutions

AI-Powered Products

AI product agency for US teams building copilots, automations, and data-grounded features—safety-first by design.

Timeline8-12 weeks
Starting at$1.5k

Who It's For

Perfect for

Products needing intelligent automation

Platforms requiring natural language understanding

Applications with predictive analytics needs

Businesses wanting to leverage AI for competitive advantage

Products requiring personalization at scale

Use Cases

Built for these scenarios

AI chatbots for customer support
Content generation and writing assistants
Image recognition and computer vision
Predictive analytics and forecasting
Recommendation engines for e-commerce
Sentiment analysis and social listening
Document processing and extraction
Voice assistants and speech recognition
Fraud detection and risk assessment
Personalized content and product recommendations

Deliverables

Everything you receive

AI model integration (OpenAI, Claude, custom models)
Natural language processing and understanding
Computer vision and image analysis
Predictive analytics and machine learning
Recommendation engines and personalization
Chatbot and conversational AI
Document processing and data extraction
Real-time AI inference pipelines
Model training and fine-tuning (if needed)
AI monitoring and performance tracking
Cost optimization for AI API usage
Ethical AI and bias mitigation

Timeline

Typical timeline

1
2-3 weeks

Discovery

AI use case definition, model selection, and architecture planning

2
10-16 weeks

Build

AI integration, model fine-tuning, inference pipelines, and testing

3
2-3 weeks

Launch & Stabilize

Performance optimization, cost monitoring, and production deployment

Metrics

Success metrics

AI accuracy: Model performance meets business requirements

Response time: Sub-2 second AI inference

Cost efficiency: Optimized API usage and caching

Scalability: Handles 1,000+ requests per minute

Reliability: 99.9% uptime for AI services

Considerations

Risks & assumptions

AI model performance may require iteration

API costs can scale with usage

Hallucinations in LLMs need mitigation

Regulatory compliance for AI varies by region

FAQ

Frequently asked questions

We use OpenAI GPT-4, Claude, and other leading models based on your needs. For custom requirements, we can fine-tune models or use open-source alternatives. We choose models based on accuracy, cost, and latency requirements.

We use Retrieval-Augmented Generation (RAG) to ground responses in your data, implement prompt engineering, add fact-checking layers, and provide source citations. We also set confidence thresholds.

Yes. For specialized use cases, we can fine-tune existing models or train custom models. However, most use cases work well with pre-trained models and fine-tuning, which is faster and more cost-effective.

We implement caching, batch processing, model selection based on use case, and usage monitoring. We optimize prompts to reduce token usage and choose cost-effective models when appropriate.

We implement bias detection, fairness testing, and ethical AI practices. We ensure AI systems are transparent, explainable, and fair. We follow AI ethics guidelines and best practices.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Tell us the workflow + data sources and we’ll propose an AI roadmap with guardrails and clear next steps. USD-based engagements.

Reply within 2 hours. No-pressure consultation.