Softment

Industries

Marketplaces

Connect buyers, sellers, and service providers with commission systems and trust mechanisms. Built for United States teams with Americas overlap (EST/PST-friendly).

Timeline4-5 weeks
Requirements reviewPCI-DSS

What We Build

Solutions we deliver

Service marketplaces

B2B marketplaces

Rental platforms

Freelance and gig platforms

Art and collectibles marketplaces

Real estate marketplaces

Food delivery platforms

Equipment rental marketplaces

Features

Common features

Buyer and seller registration

Product/service listings

Search and filtering

Commission calculation

Escrow and payment protection

Rating and review system

Messaging between users

Order management

Dispute resolution

Admin dashboard

Analytics and reporting

Multi-vendor support

Requirements

Standards and controls to assess

These labels identify requirements that may be relevant to the product; they are not Softment certifications or a compliance guarantee. Exact legal obligations, control scope, and evidence are defined with the client's counsel and, where required, validated by an independent assessor.

PCI-DSSKYCGDPR

Tech Stack

Recommended stack

Next.jsNode.jsPostgreSQLStripe ConnectAWS

Timeline

Typical timelines

1
2-3 weeks

Discovery

Requirements gathering and architecture design

2
4-5 weeks

Build

Development, testing, and iterative feedback

3
2-3 weeks

Launch

Deployment, optimization, and handoff

FAQ

Frequently asked questions

We implement escrow systems where buyer payments are held until service completion. Funds are released automatically or manually based on your workflow. We use Stripe Connect for marketplace payments.

Yes. We build flexible commission systems with different rates per category, seller tier, or transaction type. You can adjust rates through admin dashboard.

We implement identity verification, payment holds, rating systems, and dispute resolution workflows. We also integrate with fraud detection services when needed.

Yes. We integrate Stripe which supports credit cards, bank transfers, digital wallets, and local payment methods. We can add additional payment providers if needed.

Regional

Delivery considerations for your region

Data and risk discovery (United States)

Privacy, security, residency, and regulatory requirements differ by workflow. We document the applicable data flows, roles, retention needs, and control owners before recommending an architecture.

The resulting proposal lists the controls and evidence that are actually in scope. It is not a generic compliance, certification, or legal-assurance promise.

  • Map data sources, destinations, roles, and sensitive fields
  • Record access, retention, logging, and deletion requirements
  • Identify required security or procurement evidence before contracting
  • Use an NDA or DPA only when the parties mutually execute it

Working model (United States)

Exact live-overlap hours, response expectations, meeting windows, and escalation contacts are confirmed in the proposal for each engagement.

Written decisions, scoped milestones, and asynchronous updates reduce unnecessary meetings without implying an unagreed service level.

  • Proposal-specific overlap and meeting windows
  • Named owners for decisions and blockers
  • Written scope, assumptions, and change decisions
  • Milestone cadence agreed before kickoff

Commercial setup (United States)

The contracting entity, proposal currency, invoicing cadence, payment terms, intellectual-property terms, and required vendor documents are agreed before work begins.

The Opportunity Sprint can establish the evidence needed to scope a production pilot; it does not pre-commit either party to a rollout.

  • Contracting entity and currency confirmed in writing
  • Milestones and acceptance criteria defined in the proposal
  • Vendor-document requirements identified before signature
  • Scope changes require an explicit written decision

Delivery controls (United States)

Testing, observability, release, security, and handover controls are selected for the actual system risk rather than promised as a generic bundle.

Acceptance measures and production responsibilities are recorded before implementation so both teams know what evidence will support release.

  • Risk-based testing and acceptance measures
  • Release, rollback, and observability responsibilities
  • Security controls tied to the agreed threat model
  • Handover artifacts defined in the signed scope
Ready to start?

Want to scope this properly?

Get a clear plan for United States teams—scope, timeline, and next steps. proposal currency confirmed before contracting.

Scoped around your requirements. No-pressure consultation.