Softment
BackendPayments, CRMs, automations, third-party integrations

Technology

Webhooks

Webhooks implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United Kingdom teams with UK/EU overlap (GMT/BST-friendly).

Best For

Ideal use cases

Teams integrating SaaS tools and internal services

Products needing reliable event-driven updates

Workflows requiring audit-friendly automation triggers

What We Build

Projects we deliver

Webhook endpoints with signature verification

Idempotent event handlers and replay tooling

Observability and alerting for webhook failures

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Signature verification (Stripe, GitHub, etc.)
Idempotency keys + dedupe rules
Queues for async processing
Retry and backoff strategies

Use Cases

Recommended use cases

Billing state changes and subscription events

Lead and ticket routing automations

Event-driven integrations across services

Delivery

How we deliver

We treat webhooks as unreliable networks: retries, dedupe, and replay are first-class.

Handlers are instrumented with logs and metrics for fast debugging.

We design payload contracts and validation to prevent bad data from cascading.

FAQ

Frequently asked questions

Common causes include timeouts, duplicate delivery, payload changes, and missing idempotency. We design handlers for all of these failure modes.

Yes. We implement idempotency keys and dedupe rules aligned to each provider’s delivery behavior.

Yes. We include structured logs, alerts, and dashboards for failure rates and unusual event volumes.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Get a clear plan for United Kingdom teams—scope, timeline, and next steps. GBP-based engagements.

Reply within 2 hours. No-pressure consultation.