Softment

Solutions

Logistics & Fleet Management

Logistics and fleet management systems for UK teams with dispatch workflows, tracking, and SLA visibility.

Timeline8-12 weeks
Starting at$2k

Who It's For

Perfect for

Logistics startups launching delivery operations

Fleet operators needing route and dispatch visibility

Teams replacing manual tracking systems

Operations managers improving SLA compliance

Companies scaling multi-region delivery networks

Use Cases

Built for these scenarios

Fleet dispatch and assignment platforms
Driver apps with task and status updates
Shipment tracking and ETA workflows
Route optimization dashboards
Last-mile delivery operations tools
Warehouse-to-delivery coordination systems
SLA and exception monitoring dashboards
Proof-of-delivery and audit workflows

Deliverables

Everything you receive

Fleet and logistics platform architecture
Dispatch workflows with role-based control
Driver/field app flows for status and updates
Route and ETA visibility modules
Delivery exception and SLA alert handling
Operational dashboards and reporting
Integration hooks for ERP/WMS/third-party APIs
Audit-ready event timeline and tracking logs
Technical documentation and handoff notes
Roadmap recommendations for scaling operations

Timeline

Typical timeline

1
2 weeks

Discovery

Map dispatch model, SLA targets, and tracking visibility requirements.

2
8-12 weeks

Build

Implement dispatch, tracking, analytics, and driver workflow modules.

3
2 weeks

Launch & Stabilize

Go live with controlled rollout, monitor operations, and optimize response times.

Metrics

Success metrics

Faster dispatch-to-delivery cycle times

Improved ETA accuracy and SLA adherence

Reduced manual escalation overhead

Higher visibility across route and fleet operations

Scalable operations tooling for expansion

Considerations

Risks & assumptions

Data quality from GPS/telematics sources can vary

Route optimization complexity may require phased delivery

Legacy operations process changes need stakeholder alignment

Integration with existing tools can impact timeline

FAQ

Frequently asked questions

Yes. We deliver role-specific tools for dispatch teams, field staff, and operations managers.

Yes. We implement real-time tracking views with status updates, exceptions, and ETA insights.

Yes. We build API integrations and data sync pipelines for your operational stack.

Yes. POD capture, status evidence, and audit trails can be included based on scope.

Yes. We design modular architecture to support multi-region operational expansion.

We can launch a focused MVP first, then expand route intelligence and analytics in phases.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Optimizing fleet or dispatch in the UK? Share your operation model and we’ll propose milestones. GBP-based engagements.

Reply within 2 hours. No-pressure consultation.