Softment
BackendPayments, CRMs, automations, third-party integrations

Technology

Webhooks

Webhooks implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for Germany teams with EU overlap (CET/CEST-friendly).

Best For

Ideal use cases

Teams integrating SaaS tools and internal services

Products needing reliable event-driven updates

Workflows requiring audit-friendly automation triggers

What We Build

Projects we deliver

Webhook endpoints with signature verification

Idempotent event handlers and replay tooling

Observability and alerting for webhook failures

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Signature verification (Stripe, GitHub, etc.)
Idempotency keys + dedupe rules
Queues for async processing
Retry and backoff strategies

Use Cases

Recommended use cases

Billing state changes and subscription events

Lead and ticket routing automations

Event-driven integrations across services

Delivery

How we deliver

We treat webhooks as unreliable networks: retries, dedupe, and replay are first-class.

Handlers are instrumented with logs and metrics for fast debugging.

We design payload contracts and validation to prevent bad data from cascading.

FAQ

Frequently asked questions

Common causes include timeouts, duplicate delivery, payload changes, and missing idempotency. We design handlers for all of these failure modes.

Yes. We implement idempotency keys and dedupe rules aligned to each provider’s delivery behavior.

Yes. We include structured logs, alerts, and dashboards for failure rates and unusual event volumes.

Regional

Delivery considerations for your region

Compliance & Data (EU)

For Germany/EU delivery, we keep GDPR-first patterns: data minimisation, purpose-limited storage, and explicit access boundaries.

We can work under a DPA (template available on request) and implement pragmatic retention/deletion flows when needed.

  • GDPR-first architecture patterns (generic, no legal claims)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and safe logging defaults
  • Documented data flows and access boundaries

Timezone & Collaboration (EU)

We align to EU working hours with CET-friendly collaboration windows and async progress updates.

We keep delivery predictable: weekly milestones, documented decisions, and clear scope control.

  • EU overlap with CET-friendly windows
  • Async-first delivery with written decisions
  • Weekly milestone demos and progress checkpoints
  • Clear change control to avoid surprises
  • Escalation path for blockers and risks

Engagement & Procurement (EU)

We support procurement-friendly engagements with clear scopes, milestone plans, and documentation that stakeholders can review.

For EU teams, we can structure invoices and milestones for EUR-based engagements where appropriate.

  • EUR-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing and scope sign-offs
  • Vendor onboarding documentation on request
  • Transparent change control and approvals

Security & Quality (EU)

We prioritise reliability: reviewable PRs, predictable releases, and tests that protect critical paths.

Performance budgets and clear release discipline keep the product stable as it grows.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback-safe deployments
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Book a page call with Germany timezone overlap (EU overlap (CET/CEST-friendly)). EUR-based engagements.

Reply within 2 hours. No-pressure consultation.