Technology
RAG Systems
Build RAG systems that stay accurate—retrieval, grounding, citations, and evaluation designed for real user questions and safe iteration.
Best For
Ideal use cases
Chatbots needing company-specific knowledge
Question-answering systems
Applications requiring factual accuracy
Knowledge bases with AI search
Customer support automation
What We Build
Projects we deliver
Knowledge base chatbots
Document Q&A systems
Customer support assistants
Internal knowledge search
Research assistants
Educational platforms
Legal document analysis
Technical documentation assistants
Ecosystem
Compatible tools & integrations
Seamless Integrations
Works with your existing stack
Use Cases
Recommended use cases
Customer support chatbots with product knowledge
Internal knowledge bases with AI search
Educational platforms with Q&A
Research tools analyzing documents
Applications needing accurate, sourced responses
Delivery
How we deliver
We design RAG systems with proper document chunking and indexing
Implement retrieval strategies balancing relevance and diversity
Use prompt engineering to incorporate retrieved context
Set up evaluation metrics and monitoring
Implement feedback loops for continuous improvement
FAQ
Frequently asked questions
RAG systems retrieve relevant documents and use them as context for language models. This provides factual, up-to-date information and reduces hallucinations compared to models relying only on training data.
We can use PDFs, Word documents, Markdown files, web pages, and other text formats. We parse and chunk documents appropriately, and can handle structured data like databases or APIs.
We evaluate RAG systems using metrics like retrieval accuracy, answer relevance, and user feedback. We test with sample queries, monitor response quality, and iterate based on results.
AI
Add AI on top of this stack
Two common AI services that pair well with this technology, plus a fixed-scope gig to start quickly.
Regional
Delivery considerations for your region
Compliance & Data (EU)
For Germany/EU delivery, we keep GDPR-first patterns: data minimisation, purpose-limited storage, and explicit access boundaries.
We can work under a DPA (template available on request) and implement pragmatic retention/deletion flows when needed.
- GDPR-first architecture patterns (generic, no legal claims)
- DPA template available on request
- Retention/deletion and export flows where required
- Least-privilege access and safe logging defaults
- Documented data flows and access boundaries
Timezone & Collaboration (EU)
We align to EU working hours with CET-friendly collaboration windows and async progress updates.
We keep delivery predictable: weekly milestones, documented decisions, and clear scope control.
- EU overlap with CET-friendly windows
- Async-first delivery with written decisions
- Weekly milestone demos and progress checkpoints
- Clear change control to avoid surprises
- Escalation path for blockers and risks
Engagement & Procurement (EU)
We support procurement-friendly engagements with clear scopes, milestone plans, and documentation that stakeholders can review.
For EU teams, we can structure invoices and milestones for EUR-based engagements where appropriate.
- EUR-based engagements and invoicing options
- Discovery-first option to reduce delivery risk
- Milestone-based billing and scope sign-offs
- Vendor onboarding documentation on request
- Transparent change control and approvals
Security & Quality (EU)
We prioritise reliability: reviewable PRs, predictable releases, and tests that protect critical paths.
Performance budgets and clear release discipline keep the product stable as it grows.
- CI-friendly testing: unit + integration + smoke tests
- Performance budgets + bundle checks
- Release checklist + rollback-safe deployments
- Security checklist for auth and sensitive data flows
- Observability hooks (logs + error tracking) ready for production
Want to scope this properly?
Need RAG implementation services? Share your docs and workflows and we’ll propose next steps and milestones. EUR-based engagements.
Reply within 2 hours. No-pressure consultation.