Industries
AI Products & Automation
AI workflow automation company building copilots and automations—grounded in your data, connected to your tools, and designed with safe handoffs.
What We Build
Solutions we deliver
Customer support automation (deflection + handoff)
Internal copilots for teams (policies, SOPs, runbooks)
AI-powered intake forms and triage workflows
Workflow automations across tools (CRM, tickets, calendars)
RAG knowledge bases with citations
Quality monitoring and evaluation harnesses
Admin tools for prompt/data management
Analytics dashboards for outcomes and costs
Features
Common features
RAG pipelines (ingestion, chunking, embeddings, retrieval)
Tool integrations with permissioned actions
Rate limiting and abuse protection
PII-aware patterns (redaction options, access boundaries)
Human handoff with summaries and extracted fields
Evaluation checks for key workflows
Monitoring for failures and drift
Prompt and data versioning for safe updates
Audit-friendly logs for actions and tool calls
Guardrails: refusals, safety policies, and fallback flows
Cost controls and usage reporting
Incremental rollout and A/B validation support
Compliance
Security & compliance
Tech Stack
Recommended stack
Timeline
Typical timelines
Discovery
Requirements gathering and architecture design
Build
Development, testing, and iterative feedback
Launch
Deployment, optimization, and handoff
FAQ
Frequently asked questions
We ground responses in your knowledge base (RAG), tighten prompts, add refusal rules, and run evaluation tests on common queries before rollout.
Yes. We integrate with CRMs, helpdesks, and internal APIs. Actions are permissioned and logged so you control what the system can do.
A small set of docs/runbooks plus examples of real conversations or tickets is enough to start. We can expand coverage safely as you validate outcomes.
Most MVPs land in 3–6 weeks depending on integrations and evaluation needs. We ship early with guardrails, then expand capabilities with measured rollouts.
Related
Explore related industries
Regional
Delivery considerations for your region
Compliance & Data (EU)
For Germany/EU delivery, we keep GDPR-first patterns: data minimisation, purpose-limited storage, and explicit access boundaries.
We can work under a DPA (template available on request) and implement pragmatic retention/deletion flows when needed.
- GDPR-first architecture patterns (generic, no legal claims)
- DPA template available on request
- Retention/deletion and export flows where required
- Least-privilege access and safe logging defaults
- Documented data flows and access boundaries
Timezone & Collaboration (EU)
We align to EU working hours with CET-friendly collaboration windows and async progress updates.
We keep delivery predictable: weekly milestones, documented decisions, and clear scope control.
- EU overlap with CET-friendly windows
- Async-first delivery with written decisions
- Weekly milestone demos and progress checkpoints
- Clear change control to avoid surprises
- Escalation path for blockers and risks
Engagement & Procurement (EU)
We support procurement-friendly engagements with clear scopes, milestone plans, and documentation that stakeholders can review.
For EU teams, we can structure invoices and milestones for EUR-based engagements where appropriate.
- EUR-based engagements and invoicing options
- Discovery-first option to reduce delivery risk
- Milestone-based billing and scope sign-offs
- Vendor onboarding documentation on request
- Transparent change control and approvals
Security & Quality (EU)
We prioritise reliability: reviewable PRs, predictable releases, and tests that protect critical paths.
Performance budgets and clear release discipline keep the product stable as it grows.
- CI-friendly testing: unit + integration + smoke tests
- Performance budgets + bundle checks
- Release checklist + rollback-safe deployments
- Security checklist for auth and sensitive data flows
- Observability hooks (logs + error tracking) ready for production
Want to automate support or ops with AI?
Share the workflow and data sources—we’ll propose an implementation plan with guardrails, metrics, and a rollout approach that reduces risk.
Reply within 2 hours. No-pressure consultation.