AI by Industry
AI for Ecommerce
Improve conversion and reduce support load with grounded assistants and reliable workflows across your store operations.
Industry Problems
Where teams get stuck
Common bottlenecks we see before AI workflows are implemented.
Repetitive support tickets
Order status, returns, shipping questions, and product FAQs consume support bandwidth daily.
Catalog discovery friction
Customers bounce when they can’t quickly find the right product or get a confident answer.
Ops automation gaps
Manual tagging, fulfillment updates, and tool syncing create delays and errors.
Inconsistent personalization
Generic outreach hurts engagement; personalization needs governance and template control.
AI Solutions
What we build
Implementation-ready modules designed for reliability, safety, and real operations.
Shopify support bot
Answer product and policy questions, check order context (optional), and escalate edge cases cleanly.
Product discovery assistant
Guide shoppers to the right products using grounded responses and intent-aware search.
Ops automation workflows
Reliable webhooks + workflows for tagging, routing, and syncing across tools.
Retention + outreach personalization
Template-driven messaging with safety rules and optional human review queues.
Stack
Suggested implementation stack
A practical stack we can adapt to your constraints and existing systems.
Automations
Example automations
A few workflows that usually deliver ROI quickly.
Order status assistant with escalation to human support
Returns and exchange guidance with policy grounding
Product Q&A with catalog-aware responses
Ops automation for fulfillment tagging and routing
Personalized retention outreach with template controls
Start Small
Start small in 7 days
Three pilot-friendly options that reduce risk and ship value fast. Choose one, share access, and we deliver a production-ready baseline.
Standard
AI delivery standard
Quality and safety practices we ship with AI builds so the system stays measurable, maintainable, and production-ready.
Logging + tracing
Conversation and tool traces with request IDs, error visibility, and debug-friendly runbooks.
Guardrails + safety
Tool allowlists, PII-safe patterns, refusal behavior, and escalation routes for edge cases.
Evals + regression tests
Golden queries, scorecards, and regression checks so quality improves over time instead of drifting.
Cost + latency controls
Caching, prompt discipline, retrieval tuning, and routing so your app stays fast and predictable at scale.
Documentation + handoff
Architecture notes, environment setup, and next-step roadmap so your team can iterate safely after launch.
Security-first integration
Secrets isolation, role-based access, audit-friendly actions, and minimal data retention by design.
Relevant Gigs
Start with a fixed-scope gig
Pick a gig to launch a pilot quickly with clear deliverables and timeline.
Compare
Decision guides
Quick comparisons to help you choose the right approach before building.
Related Services
Explore deeper implementations
When you need more depth than a pilot, these services cover full delivery.
FAQ
Frequently asked questions
Can you connect to Shopify order data?
Yes. We can integrate Shopify APIs for order context when needed. Access depends on your store configuration and permission model.
Will the bot answer product questions accurately?
We ground responses in your policies and catalog where possible, and design safer fallback behavior for uncertain answers.
Can we keep a human review step for outreach?
Yes. We can implement a review queue so drafts are approved before sending or syncing into your CRM tools.
Do you support multilingual stores?
Yes. Multilingual scope depends on your content sources and how policies/catalog are maintained.
Want an AI pilot for your workflow?
Start with a fixed-scope gig or request a tailored implementation plan for your systems.