Softment

Solutions

Logistics & Fleet Management

Logistics and fleet management systems for Canadian teams with dispatch workflows, tracking, and SLA visibility.

Timeline8-12 weeks
Starting at$2k

Who It's For

Perfect for

Logistics startups launching delivery operations

Fleet operators needing route and dispatch visibility

Teams replacing manual tracking systems

Operations managers improving SLA compliance

Companies scaling multi-region delivery networks

Use Cases

Built for these scenarios

Fleet dispatch and assignment platforms
Driver apps with task and status updates
Shipment tracking and ETA workflows
Route optimization dashboards
Last-mile delivery operations tools
Warehouse-to-delivery coordination systems
SLA and exception monitoring dashboards
Proof-of-delivery and audit workflows

Deliverables

Everything you receive

Fleet and logistics platform architecture
Dispatch workflows with role-based control
Driver/field app flows for status and updates
Route and ETA visibility modules
Delivery exception and SLA alert handling
Operational dashboards and reporting
Integration hooks for ERP/WMS/third-party APIs
Audit-ready event timeline and tracking logs
Technical documentation and handoff notes
Roadmap recommendations for scaling operations

Timeline

Typical timeline

1
2 weeks

Discovery

Map dispatch model, SLA targets, and tracking visibility requirements.

2
8-12 weeks

Build

Implement dispatch, tracking, analytics, and driver workflow modules.

3
2 weeks

Launch & Stabilize

Go live with controlled rollout, monitor operations, and optimize response times.

Metrics

Success metrics

Faster dispatch-to-delivery cycle times

Improved ETA accuracy and SLA adherence

Reduced manual escalation overhead

Higher visibility across route and fleet operations

Scalable operations tooling for expansion

Considerations

Risks & assumptions

Data quality from GPS/telematics sources can vary

Route optimization complexity may require phased delivery

Legacy operations process changes need stakeholder alignment

Integration with existing tools can impact timeline

FAQ

Frequently asked questions

Yes. We deliver role-specific tools for dispatch teams, field staff, and operations managers.

Yes. We implement real-time tracking views with status updates, exceptions, and ETA insights.

Yes. We build API integrations and data sync pipelines for your operational stack.

Yes. POD capture, status evidence, and audit trails can be included based on scope.

Yes. We design modular architecture to support multi-region operational expansion.

We can launch a focused MVP first, then expand route intelligence and analytics in phases.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Optimizing fleet or dispatch in the CA? Share your operation model and we’ll propose milestones. CAD-based engagements.

Reply within 2 hours. No-pressure consultation.