Softment

Solutions

AI-Powered Products

AI product agency for Canadian teams building copilots, automations, and data-grounded features—safety-first by design.

Timeline8-12 weeks
Starting at$1.5k

Who It's For

Perfect for

Products needing intelligent automation

Platforms requiring natural language understanding

Applications with predictive analytics needs

Businesses wanting to leverage AI for competitive advantage

Products requiring personalization at scale

Use Cases

Built for these scenarios

AI chatbots for customer support
Content generation and writing assistants
Image recognition and computer vision
Predictive analytics and forecasting
Recommendation engines for e-commerce
Sentiment analysis and social listening
Document processing and extraction
Voice assistants and speech recognition
Fraud detection and risk assessment
Personalized content and product recommendations

Deliverables

Everything you receive

AI model integration (OpenAI, Claude, custom models)
Natural language processing and understanding
Computer vision and image analysis
Predictive analytics and machine learning
Recommendation engines and personalization
Chatbot and conversational AI
Document processing and data extraction
Real-time AI inference pipelines
Model training and fine-tuning (if needed)
AI monitoring and performance tracking
Cost optimization for AI API usage
Ethical AI and bias mitigation

Timeline

Typical timeline

1
2-3 weeks

Discovery

AI use case definition, model selection, and architecture planning

2
10-16 weeks

Build

AI integration, model fine-tuning, inference pipelines, and testing

3
2-3 weeks

Launch & Stabilize

Performance optimization, cost monitoring, and production deployment

Metrics

Success metrics

AI accuracy: Model performance meets business requirements

Response time: Sub-2 second AI inference

Cost efficiency: Optimized API usage and caching

Scalability: Handles 1,000+ requests per minute

Reliability: 99.9% uptime for AI services

Considerations

Risks & assumptions

AI model performance may require iteration

API costs can scale with usage

Hallucinations in LLMs need mitigation

Regulatory compliance for AI varies by region

FAQ

Frequently asked questions

We use OpenAI GPT-4, Claude, and other leading models based on your needs. For custom requirements, we can fine-tune models or use open-source alternatives. We choose models based on accuracy, cost, and latency requirements.

We use Retrieval-Augmented Generation (RAG) to ground responses in your data, implement prompt engineering, add fact-checking layers, and provide source citations. We also set confidence thresholds.

Yes. For specialized use cases, we can fine-tune existing models or train custom models. However, most use cases work well with pre-trained models and fine-tuning, which is faster and more cost-effective.

We implement caching, batch processing, model selection based on use case, and usage monitoring. We optimize prompts to reduce token usage and choose cost-effective models when appropriate.

We implement bias detection, fairness testing, and ethical AI practices. We ensure AI systems are transparent, explainable, and fair. We follow AI ethics guidelines and best practices.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Tell us the workflow + data sources and we’ll propose an AI roadmap with guardrails and clear next steps. CAD-based engagements.

Reply within 2 hours. No-pressure consultation.