Industries
AI Products & Automation
AI workflow automation company building copilots and automations—grounded in your data, connected to your tools, and designed with safe handoffs.
What We Build
Solutions we deliver
Customer support automation (deflection + handoff)
Internal copilots for teams (policies, SOPs, runbooks)
AI-powered intake forms and triage workflows
Workflow automations across tools (CRM, tickets, calendars)
RAG knowledge bases with citations
Quality monitoring and evaluation harnesses
Admin tools for prompt/data management
Analytics dashboards for outcomes and costs
Features
Common features
RAG pipelines (ingestion, chunking, embeddings, retrieval)
Tool integrations with permissioned actions
Rate limiting and abuse protection
PII-aware patterns (redaction options, access boundaries)
Human handoff with summaries and extracted fields
Evaluation checks for key workflows
Monitoring for failures and drift
Prompt and data versioning for safe updates
Audit-friendly logs for actions and tool calls
Guardrails: refusals, safety policies, and fallback flows
Cost controls and usage reporting
Incremental rollout and A/B validation support
Compliance
Security & compliance
Tech Stack
Recommended stack
Timeline
Typical timelines
Discovery
Requirements gathering and architecture design
Build
Development, testing, and iterative feedback
Launch
Deployment, optimization, and handoff
FAQ
Frequently asked questions
We ground responses in your knowledge base (RAG), tighten prompts, add refusal rules, and run evaluation tests on common queries before rollout.
Yes. We integrate with CRMs, helpdesks, and internal APIs. Actions are permissioned and logged so you control what the system can do.
A small set of docs/runbooks plus examples of real conversations or tickets is enough to start. We can expand coverage safely as you validate outcomes.
Most MVPs land in 3–6 weeks depending on integrations and evaluation needs. We ship early with guardrails, then expand capabilities with measured rollouts.
Related
Explore related industries
Regional
Delivery considerations for your region
Compliance & Data (Canada)
For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.
We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.
- SOC 2 / ISO-friendly patterns (no certification claims)
- Least-privilege access and secure session handling
- Retention/deletion and export flows where required
- PII-safe logging + access boundary documentation
- NDA and vendor onboarding docs on request
Timezone & Collaboration (North America)
We work with Canadian teams with North America overlap and meeting windows that fit your schedule.
Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.
- North America overlap and responsive communication
- Async-first updates with written scope decisions
- Weekly milestone demos and progress checkpoints
- Clear escalation path for blockers
- Tight change control with clear sign-offs
Engagement & Procurement (Canada)
We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.
We can invoice in CAD for CAD-based engagements where required.
- CAD-based engagements and invoicing options
- Milestone-based billing and scope sign-offs
- Time-and-materials for evolving requirements
- Vendor onboarding pack on request
- Optional paid discovery to de-risk delivery
Security & Quality (North America)
We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.
Performance budgets and release discipline help maintain stability as the product scales.
- CI-friendly testing: unit + integration + smoke tests
- Performance budgets + bundle checks
- Structured release notes + rollback-safe deployments
- Security checklist for auth, roles, and data flows
- Observability hooks (logs + error tracking) ready for production
Want to automate support or ops with AI?
Share the workflow and data sources—we’ll propose an implementation plan with guardrails, metrics, and a rollout approach that reduces risk.
Reply within 2 hours. No-pressure consultation.