Softment

Solutions

On-Demand Apps

Uber-like app development in Australia: dispatch, real-time tracking, and payments with operations dashboards.

Timeline10-14 weeks
Starting at$1.5k

Who It's For

Perfect for

Businesses providing on-demand services

Platforms connecting service providers with customers

Companies needing real-time location tracking

Apps requiring instant matching and dispatch

Service businesses scaling operations

Use Cases

Built for these scenarios

Ride-sharing and transportation apps
Food delivery platforms
Home services (cleaning, repairs, maintenance)
Healthcare and telemedicine on-demand
Beauty and wellness service booking
Logistics and courier services
Tutoring and education services
Pet care and walking services
Event staffing and temporary workers
Equipment and tool rental platforms

Deliverables

Everything you receive

Real-time GPS tracking for providers and customers
Matching algorithm connecting requests to providers
Push notifications for order updates
In-app messaging between users
Payment processing with tips and fees
Rating and review system
Provider dashboard for managing availability
Customer app with booking and tracking
Admin panel for platform management
Analytics dashboard for operations
Mobile apps for iOS and Android
Web dashboard for providers

Timeline

Typical timeline

1
2-3 weeks

Discovery

Service model design, matching logic, and real-time requirements

2
4-5 weeks

Build

App development, real-time tracking, matching system, and payments

3
2-3 weeks

Launch & Stabilize

Beta testing, provider onboarding, payment activation, and launch

Metrics

Success metrics

Real-time tracking: Sub-5 second location updates

Matching speed: Average 30 seconds to match

App performance: 60fps animations, smooth UX

Uptime: 99.9% availability for critical services

Payment processing: 100% successful transactions

Considerations

Risks & assumptions

Real-time infrastructure requires careful scaling

GPS accuracy depends on device and network

Provider availability affects matching success

Regulatory compliance varies by location and service type

FAQ

Frequently asked questions

We use WebSocket connections and location services to update provider locations every few seconds. Customers see live location on maps with ETA calculations.

Yes. We build intelligent matching systems considering distance, availability, ratings, and preferences. Algorithms can be simple distance-based or complex ML-powered matching.

Yes. We implement background location services for providers while they're on duty. We handle battery optimization and privacy permissions properly.

We integrate payment processing where customers pay upfront or after service. Providers receive payouts minus platform fees. We handle tips, refunds, and disputes.

Yes. We build availability management where providers can set schedules, go online/offline, and accept or decline requests. Flexible scheduling is fully supported.

Regional

Delivery considerations for your region

Compliance & Data (AU)

For Australian teams, we keep privacy and data-handling explicit: access boundaries, safe logging, and clear retention policies.

We can support residency-sensitive designs (where feasible) and document data flows for stakeholder review.

  • Privacy Act-aware delivery posture (generic, no legal claims)
  • Documented data flows and access boundaries
  • Retention/deletion options where required
  • PII-safe logging and least-privilege defaults
  • NDA and DPA templates available on request

Timezone & Collaboration (APAC)

We support APAC collaboration with AEST/AEDT-friendly meeting windows and async progress updates.

We keep momentum with weekly milestones, crisp priorities, and predictable release planning.

  • APAC overlap with AEST/AEDT windows
  • Async-first updates and written decisions
  • Weekly milestone demos and scope control
  • Release planning with staged rollouts
  • Clear escalation path for blockers

Engagement & Procurement (AU)

We can structure engagements with clear scope, milestones, and invoicing that fits common procurement expectations.

If you need a lightweight vendor onboarding pack, we can provide delivery process notes and security posture summaries.

  • AUD-based engagements and invoicing options
  • Milestone-based billing for fixed-scope work
  • Time-and-materials for evolving scope
  • Procurement-friendly documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (APAC)

With APAC teams, async clarity matters: written decisions, stable releases, and test coverage that prevents regressions.

We use performance budgets and release checklists so handoffs stay smooth across timezones.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback plan for production launches
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Need dispatch, tracking, and payments scoped properly? Share your workflow and we’ll propose a rollout plan. AUD-based engagements.

Reply within 2 hours. No-pressure consultation.