Softment

Solutions

Logistics & Fleet Management

Logistics and fleet management systems for Australian teams with dispatch workflows, tracking, and SLA visibility.

Timeline8-12 weeks
Starting at$2k

Who It's For

Perfect for

Logistics startups launching delivery operations

Fleet operators needing route and dispatch visibility

Teams replacing manual tracking systems

Operations managers improving SLA compliance

Companies scaling multi-region delivery networks

Use Cases

Built for these scenarios

Fleet dispatch and assignment platforms
Driver apps with task and status updates
Shipment tracking and ETA workflows
Route optimization dashboards
Last-mile delivery operations tools
Warehouse-to-delivery coordination systems
SLA and exception monitoring dashboards
Proof-of-delivery and audit workflows

Deliverables

Everything you receive

Fleet and logistics platform architecture
Dispatch workflows with role-based control
Driver/field app flows for status and updates
Route and ETA visibility modules
Delivery exception and SLA alert handling
Operational dashboards and reporting
Integration hooks for ERP/WMS/third-party APIs
Audit-ready event timeline and tracking logs
Technical documentation and handoff notes
Roadmap recommendations for scaling operations

Timeline

Typical timeline

1
2 weeks

Discovery

Map dispatch model, SLA targets, and tracking visibility requirements.

2
8-12 weeks

Build

Implement dispatch, tracking, analytics, and driver workflow modules.

3
2 weeks

Launch & Stabilize

Go live with controlled rollout, monitor operations, and optimize response times.

Metrics

Success metrics

Faster dispatch-to-delivery cycle times

Improved ETA accuracy and SLA adherence

Reduced manual escalation overhead

Higher visibility across route and fleet operations

Scalable operations tooling for expansion

Considerations

Risks & assumptions

Data quality from GPS/telematics sources can vary

Route optimization complexity may require phased delivery

Legacy operations process changes need stakeholder alignment

Integration with existing tools can impact timeline

FAQ

Frequently asked questions

Yes. We deliver role-specific tools for dispatch teams, field staff, and operations managers.

Yes. We implement real-time tracking views with status updates, exceptions, and ETA insights.

Yes. We build API integrations and data sync pipelines for your operational stack.

Yes. POD capture, status evidence, and audit trails can be included based on scope.

Yes. We design modular architecture to support multi-region operational expansion.

We can launch a focused MVP first, then expand route intelligence and analytics in phases.

Regional

Delivery considerations for your region

Compliance & Data (AU)

For Australian teams, we keep privacy and data-handling explicit: access boundaries, safe logging, and clear retention policies.

We can support residency-sensitive designs (where feasible) and document data flows for stakeholder review.

  • Privacy Act-aware delivery posture (generic, no legal claims)
  • Documented data flows and access boundaries
  • Retention/deletion options where required
  • PII-safe logging and least-privilege defaults
  • NDA and DPA templates available on request

Timezone & Collaboration (APAC)

We support APAC collaboration with AEST/AEDT-friendly meeting windows and async progress updates.

We keep momentum with weekly milestones, crisp priorities, and predictable release planning.

  • APAC overlap with AEST/AEDT windows
  • Async-first updates and written decisions
  • Weekly milestone demos and scope control
  • Release planning with staged rollouts
  • Clear escalation path for blockers

Engagement & Procurement (AU)

We can structure engagements with clear scope, milestones, and invoicing that fits common procurement expectations.

If you need a lightweight vendor onboarding pack, we can provide delivery process notes and security posture summaries.

  • AUD-based engagements and invoicing options
  • Milestone-based billing for fixed-scope work
  • Time-and-materials for evolving scope
  • Procurement-friendly documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (APAC)

With APAC teams, async clarity matters: written decisions, stable releases, and test coverage that prevents regressions.

We use performance budgets and release checklists so handoffs stay smooth across timezones.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Release checklist + rollback plan for production launches
  • Security checklist for auth and sensitive data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Optimizing fleet or dispatch in the AU? Share your operation model and we’ll propose milestones. AUD-based engagements.

Reply within 2 hours. No-pressure consultation.