Softment
BackendPayments, CRMs, automations, third-party integrations

Technology

Webhooks

Webhooks implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for United States teams with Americas overlap (EST/PST-friendly).

Best For

Ideal use cases

Teams integrating SaaS tools and internal services

Products needing reliable event-driven updates

Workflows requiring audit-friendly automation triggers

What We Build

Projects we deliver

Webhook endpoints with signature verification

Idempotent event handlers and replay tooling

Observability and alerting for webhook failures

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Signature verification (Stripe, GitHub, etc.)
Idempotency keys + dedupe rules
Queues for async processing
Retry and backoff strategies

Use Cases

Recommended use cases

Billing state changes and subscription events

Lead and ticket routing automations

Event-driven integrations across services

Delivery

How we deliver

We treat webhooks as unreliable networks: retries, dedupe, and replay are first-class.

Handlers are instrumented with logs and metrics for fast debugging.

We design payload contracts and validation to prevent bad data from cascading.

FAQ

Frequently asked questions

Common causes include timeouts, duplicate delivery, payload changes, and missing idempotency. We design handlers for all of these failure modes.

Yes. We implement idempotency keys and dedupe rules aligned to each provider’s delivery behavior.

Yes. We include structured logs, alerts, and dashboards for failure rates and unusual event volumes.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

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