Softment

Solutions

SaaS Product Development

SaaS product development services for US teams: multi-tenant architecture, subscriptions, billing, and analytics.

Timeline8-12 weeks
Starting at$900

Who It's For

Perfect for

Startups building subscription-based products

Companies migrating from one-time sales to recurring revenue

Teams needing multi-tenant architecture for B2B SaaS

Businesses requiring usage-based or tiered billing

Platforms serving multiple customer segments

Use Cases

Built for these scenarios

Project management and collaboration tools
Marketing automation and CRM platforms
Analytics and business intelligence SaaS
Developer tools and API platforms
Content management and publishing platforms
HR and recruitment software
Financial planning and accounting tools
Customer support and helpdesk platforms
E-learning and training platforms
Healthcare and telemedicine platforms

Deliverables

Everything you receive

Multi-tenant architecture with data isolation
Subscription billing with Stripe integration
User authentication and team management
Role-based access control and permissions
Admin dashboard with user and subscription management
Usage tracking and quota management
Email notifications and onboarding flows
API endpoints for third-party integrations
Webhook system for external integrations
Analytics dashboard for business metrics
Documentation for users and administrators
Scalable infrastructure ready for growth

Timeline

Typical timeline

1
2-3 weeks

Discovery

Subscription model design, architecture planning, and billing requirements

2
4-5 weeks

Build

Core platform development, billing integration, and admin features

3
2-3 weeks

Launch & Stabilize

Payment processing activation, monitoring setup, and user onboarding

Metrics

Success metrics

Multi-tenant architecture: Secure data isolation

Billing integration: Stripe with all payment methods

Scalability: Supports 1,000+ concurrent users

Uptime: 99.9% availability target

Response time: Sub-200ms API responses

Considerations

Risks & assumptions

Payment processing delays require Stripe account setup early

Complex billing logic may extend timeline

Third-party integrations depend on API availability

Compliance requirements (GDPR, SOC 2) add time

FAQ

Frequently asked questions

We integrate Stripe for subscription management, including monthly/annual plans, trials, upgrades, downgrades, prorations, and invoicing. We handle all payment scenarios and edge cases.

Yes. We build flexible billing systems that allow you to add new plans, change prices, and modify features per tier. Changes can be made through admin dashboard or code updates.

We use row-level security (RLS) in databases, tenant ID filtering, and separate schemas for enterprise clients. Each customer's data is completely isolated and secure.

Yes. We implement metered billing where customers pay based on usage (API calls, storage, users, etc.). We track usage and bill accordingly through Stripe.

We build white-label capabilities allowing customers to customize logos, colors, domains, and branding. Enterprise clients can have fully branded experiences.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Need a SaaS roadmap and build plan? Share your requirements and we’ll propose scope and milestones. USD-based engagements.

Reply within 2 hours. No-pressure consultation.