Softment

Solutions

On-Demand Apps

Uber-like app development in the USA: dispatch, real-time tracking, and payments with operations dashboards.

Timeline10-14 weeks
Starting at$1.5k

Who It's For

Perfect for

Businesses providing on-demand services

Platforms connecting service providers with customers

Companies needing real-time location tracking

Apps requiring instant matching and dispatch

Service businesses scaling operations

Use Cases

Built for these scenarios

Ride-sharing and transportation apps
Food delivery platforms
Home services (cleaning, repairs, maintenance)
Healthcare and telemedicine on-demand
Beauty and wellness service booking
Logistics and courier services
Tutoring and education services
Pet care and walking services
Event staffing and temporary workers
Equipment and tool rental platforms

Deliverables

Everything you receive

Real-time GPS tracking for providers and customers
Matching algorithm connecting requests to providers
Push notifications for order updates
In-app messaging between users
Payment processing with tips and fees
Rating and review system
Provider dashboard for managing availability
Customer app with booking and tracking
Admin panel for platform management
Analytics dashboard for operations
Mobile apps for iOS and Android
Web dashboard for providers

Timeline

Typical timeline

1
2-3 weeks

Discovery

Service model design, matching logic, and real-time requirements

2
4-5 weeks

Build

App development, real-time tracking, matching system, and payments

3
2-3 weeks

Launch & Stabilize

Beta testing, provider onboarding, payment activation, and launch

Metrics

Success metrics

Real-time tracking: Sub-5 second location updates

Matching speed: Average 30 seconds to match

App performance: 60fps animations, smooth UX

Uptime: 99.9% availability for critical services

Payment processing: 100% successful transactions

Considerations

Risks & assumptions

Real-time infrastructure requires careful scaling

GPS accuracy depends on device and network

Provider availability affects matching success

Regulatory compliance varies by location and service type

FAQ

Frequently asked questions

We use WebSocket connections and location services to update provider locations every few seconds. Customers see live location on maps with ETA calculations.

Yes. We build intelligent matching systems considering distance, availability, ratings, and preferences. Algorithms can be simple distance-based or complex ML-powered matching.

Yes. We implement background location services for providers while they're on duty. We handle battery optimization and privacy permissions properly.

We integrate payment processing where customers pay upfront or after service. Providers receive payouts minus platform fees. We handle tips, refunds, and disputes.

Yes. We build availability management where providers can set schedules, go online/offline, and accept or decline requests. Flexible scheduling is fully supported.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Need dispatch, tracking, and payments scoped properly? Share your workflow and we’ll propose a rollout plan. USD-based engagements.

Reply within 2 hours. No-pressure consultation.