Softment

Solutions

Marketplace Platforms

Marketplace app development for US teams: vendor onboarding, commissions, and trust features with scalable payments.

Timeline10-14 weeks
Starting at$2k

Who It's For

Perfect for

Platforms connecting multiple buyers and sellers

Businesses creating two-sided marketplaces

Companies needing commission-based revenue models

Platforms requiring escrow and payment protection

Marketplaces with rating and review systems

Use Cases

Built for these scenarios

E-commerce marketplaces (Amazon-style)
Service marketplaces (TaskRabbit, Upwork-style)
Real estate platforms connecting buyers and agents
Freelance and gig economy platforms
B2B marketplaces for wholesale and distribution
Art and collectibles marketplaces
Food delivery and restaurant platforms
Rental marketplaces (cars, equipment, spaces)
Educational course marketplaces
Healthcare provider marketplaces

Deliverables

Everything you receive

Buyer and seller registration and profiles
Product/service listing and management
Search and filtering with advanced options
Commission and fee calculation system
Escrow and payment protection
Rating and review system
Messaging and communication tools
Order management and tracking
Dispute resolution workflow
Admin dashboard for platform management
Analytics for marketplace health metrics
Mobile-responsive design

Timeline

Typical timeline

1
2-3 weeks

Discovery

Marketplace model design, payment flow, and trust mechanisms

2
3-4 weeks

Build

Platform development, payment integration, and escrow system

3
2-3 weeks

Launch & Stabilize

Payment processing activation, dispute system testing, and launch

Metrics

Success metrics

Transaction processing: Secure escrow system

Commission accuracy: Automated fee calculation

User trust: Rating and verification systems

Payment security: PCI-DSS compliant processing

Platform growth: Supports 1,000+ active listings

Considerations

Risks & assumptions

Payment processing complexity requires early Stripe setup

Dispute resolution logic can be complex

Regulatory compliance varies by industry

Network effects require critical mass of users

FAQ

Frequently asked questions

We implement escrow systems where buyer payments are held until service completion. Funds are released automatically or manually based on your workflow. We use Stripe Connect for marketplace payments.

Yes. We build flexible commission systems with different rates per category, seller tier, or transaction type. You can adjust rates through admin dashboard.

We implement identity verification, payment holds, rating systems, and dispute resolution workflows. We also integrate with fraud detection services when needed.

Yes. We integrate Stripe which supports credit cards, bank transfers, digital wallets, and local payment methods. We can add additional payment providers if needed.

Yes. We build seller profiles with customizable storefronts, product catalogs, and branding. Sellers can manage their listings, orders, and analytics.

Regional

Delivery considerations for your region

Compliance & Data (US)

For US teams, we build with auditability in mind: clear access boundaries, least-privilege roles, and reviewable operational controls.

We can align delivery with SOC 2 / ISO-friendly practices (without claiming certification): evidence-ready logs, secure-by-default config, and clear ownership.

  • SOC 2 / ISO-friendly implementation patterns (no certification claims)
  • Least-privilege access and permission boundaries
  • Security review checklists for auth, payments, and data flows
  • PII-safe logging + incident response playbooks (on request)
  • Retention and deletion flows where required
  • NDA + vendor onboarding docs on request

Timezone & Collaboration (Americas)

We support teams across the Americas with meeting windows that work for EST/CST/MST/PST.

We keep delivery predictable with weekly milestones, concise async updates, and written decisions to reduce calendar load.

  • Americas overlap with EST/PST-friendly windows
  • Async-first updates with written decisions
  • Weekly milestone demos + change control
  • Fast turnaround on blockers and clarifications
  • Clear owner per workstream and escalation path

Engagement & Procurement (US)

US-friendly engagement structure: clear SOWs, milestone billing, and invoice cadence that fits typical procurement workflows.

If you need vendor onboarding artefacts, we can provide security posture summaries and delivery process documentation.

  • USD invoicing and milestone-based payment schedules
  • SOW + scope lock options for fixed-scope work
  • Time-and-materials for evolving requirements
  • Procurement-ready documentation on request
  • Optional paid discovery to de-risk delivery

Security & Quality (US)

We ship with a security-first checklist and performance budgets—so releases stay stable under real traffic.

Expect clean PRs, reviewable changes, and production-ready testing from day one.

  • Threat-aware checks for auth, roles, and sensitive data flows
  • CI-friendly testing: unit + integration + critical path smoke tests
  • Performance budgets (Core Web Vitals-minded) and bundle checks
  • Structured logging + error tracking hooks (Sentry-ready)
  • Rollback-safe releases and clear release notes
Ready to start?

Want to scope this properly?

Planning a marketplace build? We’ll scope the MVP, payments flow, and trust model with clear milestones. USD-based engagements.

Reply within 2 hours. No-pressure consultation.