Softment

AI Development

AI Guardrails & Safety Services

We implement safety layers for AI systems: prompt injection defenses, tool allowlists, PII controls, policy checks, and safe fallbacks—so assistants and agents behave predictably.

TimelineTypical: 2–5 weeks (scope-dependent)
Starting at$1.3k
Security-first AI integrations • Evals + logging + guardrails included

Overview

What this service is

We start with an AI-specific threat model for your product: what users can input, what tools the system can call, and what data it can access.

Guardrails are applied across the stack—retrieval filters, constrained schemas, moderation policies, and approval steps for sensitive actions.

We add monitoring and test cases so safety improves over time and risky behaviour is visible before it becomes an incident.

Benefits

What you get

Reduce unsafe actions and outputs

Guardrails constrain what the system can do and how it responds under uncertainty.

Lower data leakage risk

Permission-aware retrieval and PII controls reduce accidental exposure of sensitive content.

Better user trust and adoption

Clear fallbacks, citations, and escalation paths make the experience feel reliable.

Safer tool access for agents

Allowlists and schemas keep actions bounded and auditable as workflows expand.

Operational visibility

Safety events are logged and measured so teams can keep improving with confidence.

Features

What we deliver

Threat modeling

Identify injection, data leakage, and misuse risks across prompts, retrieval, tools, and UX.

Tool allowlists + schemas

Constrain actions with typed inputs, validation, and approvals for sensitive operations.

PII and sensitive data controls

Redaction, data minimization, and policy enforcement aligned to your privacy requirements.

Prompt injection defense

Input filtering, system prompt hardening, and retrieval safeguards to reduce jailbreak attempts.

Safety fallbacks

Escalation workflows, “I don’t know” handling, and user guidance when confidence is low.

Safety monitoring + tests

Red-team scenarios and ongoing monitoring to detect and prevent recurring issues.

Process

How we work

1
2–4 days

Threat model + scope

We map risks, tool surface area, and data access boundaries for your AI features.

2
1–3 weeks

Guardrails implementation

We implement allowlists, validation, policies, and fallbacks across the workflow.

3
3–7 days

Safety testing

We add adversarial cases and regression checks to catch unsafe behaviour early.

4
2–5 days

Monitoring + rollout

We deploy with logging, dashboards, and staged rollout controls to reduce risk.

Tech Stack

Technologies we use

Core

Policy checks + moderationTool allowlists + validationPermission-aware retrievalEval datasets (safety + quality)

Tools

Audit logs + tracingRate limits + throttling

Use Cases

Who this is for

Public-facing chatbots

Reduce off-policy answers, prompt injection attempts, and unsafe outputs with clear fallbacks.

Tool-calling agents

Protect actions behind allowlists, schemas, and approvals so automation stays bounded.

Document-grounded assistants

Apply permission-aware retrieval and sensitive data policies for internal knowledge access.

Voice agents

Add explicit escalation rules and constrained extraction for critical fields collected by phone.

Enterprise copilots

Align behaviour with governance requirements and audit trails across departments.

FAQ

Frequently asked questions

Good guardrails improve usefulness by preventing confusion and unsafe behaviour. We tune guardrails to protect critical risks while preserving helpful responses.

No defense is perfect, but layered controls (retrieval safeguards, schemas, approvals, monitoring) significantly reduce risk and improve resilience.

Yes. We implement data minimization, redaction, and logging controls aligned to your policies and risk profile.

We design explicit fallbacks: clarification questions, refusal policies, and escalation to a human with summaries.

Yes. We can layer guardrails onto existing assistants and agents and then progressively improve safety coverage with tests and monitoring.

Ready to start?

Make your AI features safer before scale

Share your AI flows and risk profile—we’ll propose guardrails, tests, and rollout controls to reduce unsafe outputs and actions.

Security-first implementation.