Softment

Solutions

On-Demand Apps

Uber-like app development in the UK: dispatch, real-time tracking, and payments with operations dashboards.

Timeline10-14 weeks
Starting at$1.5k

Who It's For

Perfect for

Businesses providing on-demand services

Platforms connecting service providers with customers

Companies needing real-time location tracking

Apps requiring instant matching and dispatch

Service businesses scaling operations

Use Cases

Built for these scenarios

Ride-sharing and transportation apps
Food delivery platforms
Home services (cleaning, repairs, maintenance)
Healthcare and telemedicine on-demand
Beauty and wellness service booking
Logistics and courier services
Tutoring and education services
Pet care and walking services
Event staffing and temporary workers
Equipment and tool rental platforms

Deliverables

Everything you receive

Real-time GPS tracking for providers and customers
Matching algorithm connecting requests to providers
Push notifications for order updates
In-app messaging between users
Payment processing with tips and fees
Rating and review system
Provider dashboard for managing availability
Customer app with booking and tracking
Admin panel for platform management
Analytics dashboard for operations
Mobile apps for iOS and Android
Web dashboard for providers

Timeline

Typical timeline

1
2-3 weeks

Discovery

Service model design, matching logic, and real-time requirements

2
4-5 weeks

Build

App development, real-time tracking, matching system, and payments

3
2-3 weeks

Launch & Stabilize

Beta testing, provider onboarding, payment activation, and launch

Metrics

Success metrics

Real-time tracking: Sub-5 second location updates

Matching speed: Average 30 seconds to match

App performance: 60fps animations, smooth UX

Uptime: 99.9% availability for critical services

Payment processing: 100% successful transactions

Considerations

Risks & assumptions

Real-time infrastructure requires careful scaling

GPS accuracy depends on device and network

Provider availability affects matching success

Regulatory compliance varies by location and service type

FAQ

Frequently asked questions

We use WebSocket connections and location services to update provider locations every few seconds. Customers see live location on maps with ETA calculations.

Yes. We build intelligent matching systems considering distance, availability, ratings, and preferences. Algorithms can be simple distance-based or complex ML-powered matching.

Yes. We implement background location services for providers while they're on duty. We handle battery optimization and privacy permissions properly.

We integrate payment processing where customers pay upfront or after service. Providers receive payouts minus platform fees. We handle tips, refunds, and disputes.

Yes. We build availability management where providers can set schedules, go online/offline, and accept or decline requests. Flexible scheduling is fully supported.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Need dispatch, tracking, and payments scoped properly? Share your workflow and we’ll propose a rollout plan. GBP-based engagements.

Reply within 2 hours. No-pressure consultation.