Softment

Solutions

AI-Powered Products

AI product agency for UK teams building copilots, automations, and data-grounded features—safety-first by design.

Timeline8-12 weeks
Starting at$1.5k

Who It's For

Perfect for

Products needing intelligent automation

Platforms requiring natural language understanding

Applications with predictive analytics needs

Businesses wanting to leverage AI for competitive advantage

Products requiring personalization at scale

Use Cases

Built for these scenarios

AI chatbots for customer support
Content generation and writing assistants
Image recognition and computer vision
Predictive analytics and forecasting
Recommendation engines for e-commerce
Sentiment analysis and social listening
Document processing and extraction
Voice assistants and speech recognition
Fraud detection and risk assessment
Personalized content and product recommendations

Deliverables

Everything you receive

AI model integration (OpenAI, Claude, custom models)
Natural language processing and understanding
Computer vision and image analysis
Predictive analytics and machine learning
Recommendation engines and personalization
Chatbot and conversational AI
Document processing and data extraction
Real-time AI inference pipelines
Model training and fine-tuning (if needed)
AI monitoring and performance tracking
Cost optimization for AI API usage
Ethical AI and bias mitigation

Timeline

Typical timeline

1
2-3 weeks

Discovery

AI use case definition, model selection, and architecture planning

2
10-16 weeks

Build

AI integration, model fine-tuning, inference pipelines, and testing

3
2-3 weeks

Launch & Stabilize

Performance optimization, cost monitoring, and production deployment

Metrics

Success metrics

AI accuracy: Model performance meets business requirements

Response time: Sub-2 second AI inference

Cost efficiency: Optimized API usage and caching

Scalability: Handles 1,000+ requests per minute

Reliability: 99.9% uptime for AI services

Considerations

Risks & assumptions

AI model performance may require iteration

API costs can scale with usage

Hallucinations in LLMs need mitigation

Regulatory compliance for AI varies by region

FAQ

Frequently asked questions

We use OpenAI GPT-4, Claude, and other leading models based on your needs. For custom requirements, we can fine-tune models or use open-source alternatives. We choose models based on accuracy, cost, and latency requirements.

We use Retrieval-Augmented Generation (RAG) to ground responses in your data, implement prompt engineering, add fact-checking layers, and provide source citations. We also set confidence thresholds.

Yes. For specialized use cases, we can fine-tune existing models or train custom models. However, most use cases work well with pre-trained models and fine-tuning, which is faster and more cost-effective.

We implement caching, batch processing, model selection based on use case, and usage monitoring. We optimize prompts to reduce token usage and choose cost-effective models when appropriate.

We implement bias detection, fairness testing, and ethical AI practices. We ensure AI systems are transparent, explainable, and fair. We follow AI ethics guidelines and best practices.

Regional

Delivery considerations for your region

Compliance & Data (UK/EU)

For UK teams, we default to GDPR-first thinking: data minimisation, purpose-limited storage, and clear access boundaries.

We can work under a DPA (template available on request) and implement practical retention/deletion flows when needed.

  • GDPR-first patterns (minimise, restrict, document)
  • DPA template available on request
  • Retention/deletion and export flows where required
  • Least-privilege access and secure session handling
  • PII-safe logging + secure-by-default configuration
  • NDA available for early-stage discussions

Timezone & Collaboration (UK/EU)

We align to UK time and EU overlap (GMT/BST with CET-friendly windows) for fast feedback cycles.

We keep the process lightweight: async updates, clear priorities, and written decisions to avoid ambiguity.

  • UK/EU overlap with GMT/BST windows
  • Async-first delivery with documented scope
  • Weekly milestones and structured demos
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (UK)

We support typical UK procurement flows with clear scopes, change control, and invoice cadence.

If you prefer a discovery-first engagement, we can run a short paid discovery to lock requirements before build.

  • GBP-based engagements and invoicing options
  • Discovery-first option to reduce delivery risk
  • Milestone-based billing when appropriate
  • Transparent change control and sign-offs
  • Vendor onboarding pack on request

Security & Quality (UK/EU)

We build for reliability and maintainability: clean PRs, tight review loops, and test coverage that matches risk.

Performance budgets and release checklists keep launches predictable—especially when multiple stakeholders review changes.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks (Core Web Vitals-minded)
  • Structured release notes and rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Tell us the workflow + data sources and we’ll propose an AI roadmap with guardrails and clear next steps. GBP-based engagements.

Reply within 2 hours. No-pressure consultation.