Softment
BackendPayments, CRMs, automations, third-party integrations

Technology

Webhooks

Webhooks implementation for production software delivery with clean architecture, maintainability, and predictable rollout. Built for Canada teams with North America overlap.

Best For

Ideal use cases

Teams integrating SaaS tools and internal services

Products needing reliable event-driven updates

Workflows requiring audit-friendly automation triggers

What We Build

Projects we deliver

Webhook endpoints with signature verification

Idempotent event handlers and replay tooling

Observability and alerting for webhook failures

Ecosystem

Compatible tools & integrations

Seamless Integrations

Works with your existing stack

4+ supported
Signature verification (Stripe, GitHub, etc.)
Idempotency keys + dedupe rules
Queues for async processing
Retry and backoff strategies

Use Cases

Recommended use cases

Billing state changes and subscription events

Lead and ticket routing automations

Event-driven integrations across services

Delivery

How we deliver

We treat webhooks as unreliable networks: retries, dedupe, and replay are first-class.

Handlers are instrumented with logs and metrics for fast debugging.

We design payload contracts and validation to prevent bad data from cascading.

FAQ

Frequently asked questions

Common causes include timeouts, duplicate delivery, payload changes, and missing idempotency. We design handlers for all of these failure modes.

Yes. We implement idempotency keys and dedupe rules aligned to each provider’s delivery behavior.

Yes. We include structured logs, alerts, and dashboards for failure rates and unusual event volumes.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Share your requirements for Canada delivery. CAD-based engagements.

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